Econo Lodge
-
145 E Whitesboro St
Rome, NY 13440 - (315) 337-9400
Chamber Rating
-
Michelle Crippen
Real dump. Unsafe neighborhood. Mouse in room. Not clean. You get what you pay for.
Jul 31st, 2018 -
Nick Morse
Horrible place to stay at, employees are rude and careless, didn't have cable in my room called about it and said to deal with it because it's not their problem. The toilette moved around because it wasn't even bolted to the floor. Then I talked to the manager about it he got all aggressive and said he did not need to know about our bad experience, online says it's pet friendly then get a email 3 days before our stay and states that they are not a pet friendly hotel so even more expenses on our end.
Jul 23rd, 2016 -
L Ferguson
Most disgusting hotel I've ever been in. No heat or hot water. Sheets were dirty, Smelled like a pig farm. No irons and when you do get one no ito ing board available. Do not stay here.
Jun 9th, 2015 -
Dess
Rooms were nice for the rate. Make sure you pay cash since all they held up my account with two charges for one night stay. It has been over a week and we are still waiting for our funds to be returned. So I give a thumbs up for the room and rate and big fat thumbs down for how they picked my account and made what was a special night into a big downer later calling the bank and office. Oh don't bother calling if you had a problem the manager will ask you to fax over yohr problem....yeah I can do that! Lol
Sep 10th, 2014 -
Leanne Fisk
DO NOT STAY HERE!! The website does not state that this place is over 10 miles off Interstate 90. It also didn't divulge that there was construction in the area with a detour that led us miles out into the boondocks. NO lights or signs anywhere to get you back to the town. It took us almost an hour to finally find the hotel. Upon entering, it seemed somewhat habitable but the lighting in the room was terrible and it wasn't until the next morning when I opened the curtains and light flooded the room that I saw how disgusting the place actually was. The tub had not been cleaned and still had soap residue on the walls along with hairs and dirt in the tub. There was a big mixture of dirt and hair near the sink and the bathroom floor had dirt and hairs on it as well. Also, there were multiple very visible cobwebs around the room. Thankfully, I had brought along Lysol wipes and was able to clean prior to us using the bathroom. Upon checking out, I told the lady at the desk of these problems and she seemed unconcerned. She told me I should have called the desk and they would have sent a maid up to clean. YEAH RIGHT! Like we wanted to wait around for a maid to show up and then clean. All we wanted to do was hurry up and get out of the place. The lady pulled up our info and said that because we had already gotten a discount on the room, she couldn't give me any compensation. It was pointless to argue with this woman who possessed a "could care less" attitude. While in that office I saw where the "breakfast" was--in a tiny alcove with not a single chair or table available to eat at. There was a juice dispenser but the coffee machine was not on, with no coffee or pot in sight. The food consisted of one choice of dry cereal (no milk), a couple of stale bagels and a few prepackaged danish. That was it! I didn't even take anything to eat or drink as it was probably as germ infested as the room was. Of course, the manager will see this review and apologize profusely and say that he will ensure better service or quality but, in reality, that won't happen. My advice--AVOID this place, like the plague!! This place doesn't even qualify for one star!
Jun 9th, 2014
Contact Info
- (315) 337-9400
Payment Methods
- AMEX
- Discover
- MasterCard
- Visa
Questions & Answers
Q What is the phone number for Econo Lodge?
A The phone number for Econo Lodge is: (315) 337-9400.
Q Where is Econo Lodge located?
A Econo Lodge is located at 145 E Whitesboro St, Rome, NY 13440
Q How is Econo Lodge rated?
A Econo Lodge has a 1.2 Star Rating from 6 reviewers.
Related Categories
Ratings and Reviews
Econo Lodge
Overall Rating
Overall Rating
( 6 Reviews )Michelle Crippen on Google
Real dump. Unsafe neighborhood. Mouse in room. Not clean. You get what you pay for.
Nick Morse on Google
Horrible place to stay at, employees are rude and careless, didn't have cable in my room called about it and said to deal with it because it's not their problem. The toilette moved around because it wasn't even bolted to the floor. Then I talked to the manager about it he got all aggressive and said he did not need to know about our bad experience, online says it's pet friendly then get a email 3 days before our stay and states that they are not a pet friendly hotel so even more expenses on our end.
L Ferguson on Google
Most disgusting hotel I've ever been in. No heat or hot water. Sheets were dirty, Smelled like a pig farm. No irons and when you do get one no ito ing board available. Do not stay here.
Dess on Google
Rooms were nice for the rate. Make sure you pay cash since all they held up my account with two charges for one night stay. It has been over a week and we are still waiting for our funds to be returned. So I give a thumbs up for the room and rate and big fat thumbs down for how they picked my account and made what was a special night into a big downer later calling the bank and office. Oh don't bother calling if you had a problem the manager will ask you to fax over yohr problem....yeah I can do that! Lol
Leanne Fisk on Google
DO NOT STAY HERE!! The website does not state that this place is over 10 miles off Interstate 90. It also didn't divulge that there was construction in the area with a detour that led us miles out into the boondocks. NO lights or signs anywhere to get you back to the town. It took us almost an hour to finally find the hotel. Upon entering, it seemed somewhat habitable but the lighting in the room was terrible and it wasn't until the next morning when I opened the curtains and light flooded the room that I saw how disgusting the place actually was. The tub had not been cleaned and still had soap residue on the walls along with hairs and dirt in the tub. There was a big mixture of dirt and hair near the sink and the bathroom floor had dirt and hairs on it as well. Also, there were multiple very visible cobwebs around the room. Thankfully, I had brought along Lysol wipes and was able to clean prior to us using the bathroom. Upon checking out, I told the lady at the desk of these problems and she seemed unconcerned. She told me I should have called the desk and they would have sent a maid up to clean. YEAH RIGHT! Like we wanted to wait around for a maid to show up and then clean. All we wanted to do was hurry up and get out of the place. The lady pulled up our info and said that because we had already gotten a discount on the room, she couldn't give me any compensation. It was pointless to argue with this woman who possessed a "could care less" attitude. While in that office I saw where the "breakfast" was--in a tiny alcove with not a single chair or table available to eat at. There was a juice dispenser but the coffee machine was not on, with no coffee or pot in sight. The food consisted of one choice of dry cereal (no milk), a couple of stale bagels and a few prepackaged danish. That was it! I didn't even take anything to eat or drink as it was probably as germ infested as the room was. Of course, the manager will see this review and apologize profusely and say that he will ensure better service or quality but, in reality, that won't happen. My advice--AVOID this place, like the plague!! This place doesn't even qualify for one star!
Overall Rating
Overall Rating
( 6 Reviews )Write a Review
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