Fairfield Inn & Suites by Marriott Rome NY

Very bad for families
Apr 6th, 2024

Apr 6th, 2024

The absolute worst, rude service Ive ever experienced in a hotel and Im a seasoned traveler whos been in literally hundreds from 5 to 1 star. They have an actual sociopath at the desk who picks fights with guests as theyre checking in. Happened separately to me and my friend. Stay away from the Fairfield. Theyre pathological
Apr 5th, 2024

Very great place to stay, we had an excellent person checking us in who was friendly! My dad really enjoyed the cracker bowl and was eating saltines while I checked us in. Breakfast was good, rooms were clean, bed was very comfy! Will come back when in the area!!! Rooms: Very clean and comfy beds, newer flat screen too, not a smart tv, hair dryer in the bathroom! Nearby activities: There is an outlet mall near by and lots to do. Movie theater and bars too Safety: Very safe Walkability: You can walk to places to do things or eat for sure Food & drinks: Lots with in 5 minutes and there is a Bob Evans in the parking lot basically Noteworthy details: High value
Apr 5th, 2024

Fox News in the lobby with papers on the floor Not great feeling entering the place No coffee creamer available In the room no soap in the refill In the morning not much for breakfast (and an employee with a strong and unbearable perfume) Not at Marriott group standards
Apr 4th, 2024