Regus
Chamber Rating
-
James Lights
Sep 22nd, 2021 -
Samantha Sforza
Shout-out to a few absolutely fantastic employees - Doug the security manager was always super professional in his constant warm welcoming actions/attitudes, Audrey upstairs is a amazing receptionist who truly cares for every client and goes above and beyond in every way, the cleaning company hired (CleanCraft) have been nothing short of professional and understanding especially when I was working long hours and the restaurant within the building was top notch with it's food/atmosphere/staff/pricing! Absolutely wish I would have known about this gem prior to my employer moving me to this building. The negative I will put is that the building manager did not make any effort to put any signage up (about the intercom system not working) or lock the door for the 1st floor so others had to leave on the 2nd floor after I was locked on the first floor after business hours and made minimal efforst get the directory downstairs replaced in a timely manner.
Jul 24th, 2021 -
CAGELAND TV
I was considering getting and office space here but the price kept changing and the environment was not as described in the ads.
Oct 22nd, 2020 -
Rumella Cameron
Update 6/9/2020: Tried to ask for COVID relief and they offered to take off 50% for the months of April and May but extended my agreement for 3 months. Also re-entered my agreement for the co-working space after I had elected to terminate the agreement 2 months prior to COVID. At the end they will continue to screw their clients and not provide any type of support. I was forced into an agreement I didn't want. Although the atmosphere is professional, clients are mistreated and they only care about their bottomline. They don’t accommodate your needs and when a bigger client comes into the space that supersedes your needs. There’s no flexibility as they say and they are very misleading. You nickel and dime you and charge for everything that should be included in your agreement which is actually considered a license which gives them more power over your space. You have no rights or protections even with the agreement in place.
Oct 5th, 2020 -
Amy Gamet
Filled out the "I'd like pricing" form on their website, then changed my mind after reading these reviews. I responded to their email saying I was no longer interested. I then received no fewer than six phone calls in two days (all without a voicemail so I could call them back). Maddening, especially since I told them I was no longer interested. I finally answered the last call and was treated very rudely by a customer service rep who told me snottily if I didn't want harassing phone calls I should have answered my phone. Hard sell, obnoxious attitude, and a company that allows their employees to talk to people that way. Run away.
Aug 2nd, 2018
Contact Info
- (585) 939-7500
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Regus?
A The phone number for Regus is: (585) 939-7500.
Q Where is Regus located?
A Regus is located at 510 Clinton Sq, Rochester, NY 14604
Q What is the internet address for Regus?
A The website (URL) for Regus is: http://www.regus.com/locations/business-centre/new-yo
Q How big is Regus?
A Regus employs approximately 20+ people.
Q How is Regus rated?
A Regus has a 2.7 Star Rating from 13 reviewers.
Ratings and Reviews
Regus
Overall Rating
Overall Rating
( 13 Reviews )James Lights on Google
Samantha Sforza on Google
Shout-out to a few absolutely fantastic employees - Doug the security manager was always super professional in his constant warm welcoming actions/attitudes, Audrey upstairs is a amazing receptionist who truly cares for every client and goes above and beyond in every way, the cleaning company hired (CleanCraft) have been nothing short of professional and understanding especially when I was working long hours and the restaurant within the building was top notch with it's food/atmosphere/staff/pricing! Absolutely wish I would have known about this gem prior to my employer moving me to this building. The negative I will put is that the building manager did not make any effort to put any signage up (about the intercom system not working) or lock the door for the 1st floor so others had to leave on the 2nd floor after I was locked on the first floor after business hours and made minimal efforst get the directory downstairs replaced in a timely manner.
CAGELAND TV on Google
I was considering getting and office space here but the price kept changing and the environment was not as described in the ads.
Rumella Cameron on Google
Update 6/9/2020: Tried to ask for COVID relief and they offered to take off 50% for the months of April and May but extended my agreement for 3 months. Also re-entered my agreement for the co-working space after I had elected to terminate the agreement 2 months prior to COVID. At the end they will continue to screw their clients and not provide any type of support. I was forced into an agreement I didn't want.
Although the atmosphere is professional, clients are mistreated and they only care about their bottomline. They don’t accommodate your needs and when a bigger client comes into the space that supersedes your needs. There’s no flexibility as they say and they are very misleading. You nickel and dime you and charge for everything that should be included in your agreement which is actually considered a license which gives them more power over your space. You have no rights or protections even with the agreement in place.
Amy Gamet on Google
Filled out the "I'd like pricing" form on their website, then changed my mind after reading these reviews. I responded to their email saying I was no longer interested. I then received no fewer than six phone calls in two days (all without a voicemail so I could call them back). Maddening, especially since I told them I was no longer interested. I finally answered the last call and was treated very rudely by a customer service rep who told me snottily if I didn't want harassing phone calls I should have answered my phone. Hard sell, obnoxious attitude, and a company that allows their employees to talk to people that way. Run away.
Overall Rating
Overall Rating
( 13 Reviews )Write a Review
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