UR Medicine Labs – Highland Hospital
-
990 South Ave #212
Rochester, NY 14620 - 585-758-0510
Hours
Chamber Rating
-
H S
Sara Abdel was wonderful. Very personable and very kind.
Aug 16th, 2023 -
Francia Marrot
Extremely slow
Jul 4th, 2023 -
Mike K
Bad experience at 7AM on a Monday. The staff were very rude. It is preferred that patients check in via QR code, but my phone doesn't like QR codes for whatever reason, so I was unable to do this. I explained this, and asked if we could do it the old fashioned way. They said verbatim "No, you can't do it the old fashioned way". I was kind of dumbfounded at this statement. I was literally the only patient in the lab. After some grumbling behind the glass window, they called me back and drew blood without saying a word other than "make a fist". How can we expect all patients to own smart phones?
Feb 11th, 2023 -
Barb Birch
I was at the lab for a blood draw on May 10 at 12:00 They reopened from lunch and no one was there but me . They still did not call me in until 12:15. The receptionist and lab tech were to busy arguing about somerthing. I told the tech lab they use a butterfly needle when taking my blood. She and the other girl just laughed. She did not use a butterfly needle and acted as if she could care less. No caring what so ever. She really hurt me and just jabbed the needle in left me with a big lump where she took the blood. She has no business being a lab tech.
Dec 4th, 2022 -
Dr. K.
The technician did not give me alcohol towelettes on two separate occasions for a urine culture. The first time, I asked and she said there were no instructions on her computer screen that told her to do it. After I insisted several times, she pulled some out. The second time, I knew where she kept them and I pulled it out myself. Either she lacks common sense or did not care. She was also supposed to do another test on the urine and did not. She knew the test had to be done because I confirmed it when I walked in. Lastly, she did not do one blood test.
Nov 23rd, 2022
Contact Info
- 585-758-0510
Questions & Answers
Q What is the phone number for UR Medicine Labs – Highland Hospital?
A The phone number for UR Medicine Labs – Highland Hospital is: 585-758-0510.
Q Where is UR Medicine Labs – Highland Hospital located?
A UR Medicine Labs – Highland Hospital is located at 990 South Ave #212, Rochester, NY 14620
Q What is the internet address for UR Medicine Labs – Highland Hospital?
A The website (URL) for UR Medicine Labs – Highland Hospital is: https://www.urmc.rochester.edu/urm-labs/service-centers.aspx
Q What days are UR Medicine Labs – Highland Hospital open?
A UR Medicine Labs – Highland Hospital is open:
Thursday: 7:00 AM - 11:00 AM
Friday: 7:00 AM - 11:00 AM
Saturday: Closed
Sunday: Closed
Monday: 7:00 AM - 11:00 AM
Tuesday: 7:00 AM - 11:00 AM
Wednesday: 7:00 AM - 11:00 AM
Q How is UR Medicine Labs – Highland Hospital rated?
A UR Medicine Labs – Highland Hospital has a 2.6 Star Rating from 12 reviewers.
Hours
Ratings and Reviews
UR Medicine Labs – Highland Hospital
Overall Rating
Overall Rating
( 12 Reviews )H S on Google
Sara Abdel was wonderful. Very personable and very kind.
Francia Marrot on Google
Extremely slow
Mike K on Google
Bad experience at 7AM on a Monday. The staff were very rude. It is preferred that patients check in via QR code, but my phone doesn't like QR codes for whatever reason, so I was unable to do this. I explained this, and asked if we could do it the old fashioned way. They said verbatim "No, you can't do it the old fashioned way". I was kind of dumbfounded at this statement. I was literally the only patient in the lab. After some grumbling behind the glass window, they called me back and drew blood without saying a word other than "make a fist".
How can we expect all patients to own smart phones?
Barb Birch on Google
I was at the lab for a blood draw on May 10 at 12:00 They reopened from lunch and no one was there but me . They still did not call me in until 12:15. The receptionist and lab tech were to busy arguing about somerthing. I told the tech lab they use a butterfly needle when taking my blood. She and the other girl just laughed. She did not use a butterfly needle and acted as if she could care less. No caring what so ever. She really hurt me and just jabbed the needle in left me with a big lump where she took the blood. She has no business being a lab tech.
Dr. K. on Google
The technician did not give me alcohol towelettes on two separate occasions for a urine culture. The first time, I asked and she said there were no instructions on her computer screen that told her to do it. After I insisted several times, she pulled some out. The second time, I knew where she kept them and I pulled it out myself. Either she lacks common sense or did not care.
She was also supposed to do another test on the urine and did not. She knew the test had to be done because I confirmed it when I walked in.
Lastly, she did not do one blood test.
Overall Rating
Overall Rating
( 12 Reviews )Write a Review
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