Verizon Wireless
Chamber Rating
-
Graff Rochester
I wish I could give them zero stars. I came on Saturday to purchase a new phone and was told I should make an appointment so I did for the next Friday. Thursday I received a text reminding me about the appointment. I show up for my appointment they are closed with a note in the door saying they have a staffing problem. They texted me the day before, why didn’t they text me to tell me they were closed ?
Jun 18th, 2021 -
Karen M Dumont
Great people to deal with at the store..
Jun 9th, 2021 -
Isaac Enis
May 15th, 2021 -
Google Reviewer
The management staff is awful. The manager Dan just checks you in to wait for an ambiguous amount of time which ends up being hours instead of just helping you or doing anything himself or even just assisting you with making an appointment for another day when they’re properly staffed. I don’t know how they even stay in business with next to no staff working and the poor sales people are obviously overworked although still very helpful compared to the managers who seem to do nothing. Verizon used to be a good company to do business with, not anymore.
May 9th, 2021 -
Danyelle Garcia
Apr 26th, 2021
Contact Info
- (585) 242-8866
Questions & Answers
Q What is the phone number for Verizon Wireless?
A The phone number for Verizon Wireless is: (585) 242-8866.
Q Where is Verizon Wireless located?
A Verizon Wireless is located at 3005 Monroe Ave, Rochester, NY 14618
Q How is Verizon Wireless rated?
A Verizon Wireless has a 3.6 Star Rating from 92 reviewers.
Related Categories
Ratings and Reviews
Verizon Wireless
Overall Rating
Overall Rating
( 92 Reviews )Graff Rochester on Google
I wish I could give them zero stars. I came on Saturday to purchase a new phone and was told I should make an appointment so I did for the next Friday. Thursday I received a text reminding me about the appointment. I show up for my appointment they are closed with a note in the door saying they have a staffing problem. They texted me the day before, why didn’t they text me to tell me they were closed ?
Karen M Dumont on Google
Great people to deal with at the store..
Isaac Enis on Google
Google Reviewer on Google
The management staff is awful. The manager Dan just checks you in to wait for an ambiguous amount of time which ends up being hours instead of just helping you or doing anything himself or even just assisting you with making an appointment for another day when they’re properly staffed. I don’t know how they even stay in business with next to no staff working and the poor sales people are obviously overworked although still very helpful compared to the managers who seem to do nothing. Verizon used to be a good company to do business with, not anymore.
Danyelle Garcia on Google
Overall Rating
Overall Rating
( 92 Reviews )Write a Review
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