Glass America-Newburgh, NY

Great customer service Super fast installation
Mar 21st, 2024

Excellent service. Quick and easy.
Mar 8th, 2024

My installer Gary was awesome! He was on time and fast he knows what he is doing and also a jeep lover as I am myself !! I would recommend Gary for everyone's window needs!!!
Feb 14th, 2024

Figure I would try this place after using other places over the yrs. Not sure if I have any leaks yet but if I do it will clean the mess they made inside/outside of my vehicle.
Nov 22nd, 2023

Im not feeling like one star is even deserved. Glass America came out to my home three days ago to replace my windshield that had been cracked by a rock while I was driving on the highway. The gentleman that came was very friendly and very efficient and got the job done in a timely manner. Fast-forward three days, I pull in my garage and open my driver side door to get out of the car and, my rearview mirror falls onto my dashboard. I called Glass America and told them what happened and was told to bring the car to the shop at 3 PM to have it fixed. I explained to the woman that answered the phone that I did not feel comfortable driving my brand new car with no rearview mirror as it is not safe. She said that no one would be able to come out to my home until Monday. I then received a phone call from Calvin, the shop manager. He explained to me that I would need to come to the shop because he did not have a van and all of his supplies and tools were at the shop. To which I replied, can you grab what you need to fix it and please come to my home to put the mirror back up? He also told me that it was safe to drive even though I also expressed to him I was not comfortable with that. He then started to get pretty upset and told me that he was trying to help me. I was told it would have to be something that was covered under warranty, even though this windshield was replaced less than 72 hours ago. And then told me that Monday would be the earliest someone could get here. Glass America came very highly recommended to me. Im very disheartened by this experience. I would never bad mouth a business but will steer people clear of Glass America.
Apr 4th, 2024