Fred Smith Plumbing & Heating

Ella Parker _{on Google}

Apr 3rd, 2024

I regret to say that my experience with Fred Smith Plumbing has been less than satisfactory. The installation of my garbage disposer was riddled with issues, and I feel compelled to share my account:
1. **Initial Attempt**
- A Fred Smith plumber attempted to install a new garbage disposer along with an adapter to make it go from continuous to batch feed.
- Despite multiple attempts, the disposer remained non-functional.
- The plumber attributed the problem to an electrical issue and advised calling an electrician.
2. **Electrician's Visit**
- We promptly engaged an electrician who found no electrical problems.
- Shockingly, the original plumber had incorrectly installed the disposer, causing the malfunction.
- Correcting the wiring resolved the issue, but we were charged additional money unnecessarily.
3. **Second Attempt**
- Another Fred Smith plumber attempted rewiring.
- A dangerous spark occurred due to miswiring, nearly causing a fire.
- The power cord melted, yet the plumber left without replacing it.
Realizing that the disposer didnt have wiring issues at all, we took matters into our own hands.
A simple air switch from a supply store solved our problem efficiently. During the initial installation, the original plumber claimed to have purchased and installed an adapter, which was subsequently included in the invoice. However, upon closer inspection, it became evident that this adapter was never actually installed.
In light of these events, I cannot recommend Fred Smith Plumbing for installation services. They inconvenienced us and posed safety risks.
Lastly, my interactions with Fred Smith Plumbings staff handling calls and emails left much to be desired. Kevin was unresponsive. This delay resulted in a two-week postponement of the initial appointment.

Romanie Baines _{on Google}

Nov 12th, 2023

Excellent job! A great plumber by the name of Stefan. His work was excellent plus he was well mannered and he left a clean worksite area when his job was finished.