Ameritania at Times Square

Elaine Wagner _{on Google}

Jan 14th, 2022

Good

Yu-Chang Huang _{on Google}

Jan 13th, 2022

They have worst engineer in the NYC. Bad attitude and impolite to the customer.

Saeed Al Shizawi _{on Google}

Jan 13th, 2022

Their queen bed is amazing, lol I didn’t expect it to be this comfortable

Brittany Baker _{on Google}

Jan 13th, 2022

Horrible customer service on top of a horrible stay.
My coworker and I stayed 3 nights at this hotel for a work conference back in October. During our stay as we were getting ready to head out to our meetings for the day the power randomly went out. No power, no water, no heat, nothing. We waited awhile as we were a few floors up and there were zero lights. Next thing we know there’s sirens and firetrucks rushing to our hotel and we were scared for what was going on and started packing our things and preparing to run out of the building. The hotel had then announced that the power had gone out and to stay in our rooms. From 8am-4pm we had zero power and were told to stay in our rooms. We had to cancel our meetings due to not having water, or power and we’re stranded in our room. When we checked out we had discussed with the front desk about getting the day that the power went out comped or taken off the bill and the front desk assured us we would not be getting charged and that she would email my co-worker the receipt. After my friend checked her emails after we had left to fly back home and she didn’t have a email from them she contacted the hotel in which they told us they never told us that and that we were making things up. Horrible customer service, front desk staff was never there at night. Outdated and not at all worth the price or hassle to stay there. Never again, will not recommend this place to anyone.

Valery Davis _{on Google}

Jan 12th, 2022

This hotel was wonderful. You walk out, turn a corner and boom....Times Square. The staff was attentive and the room was clean and actually a little spacious compared to others I looked at. We'll be back next year for our family vacation.