Henry J.Carter Specialty Hospital

Our second visit and we had her sister to visit, who speaks no English and limited following directions. Due to no interpretater and was unable to escort her to the elevator she walked alone. I noticed she was confused,so the security guard ask a visitor to direct my Aunt to the elevator. I feel this created anxiety for my Aunt and their should be exceptions for people like her. I could have escort her to the elevator and return to the lobby. As a Social Worker People with limitations should be granted extra support. I have a my excelsior COVID ID and had problems because I took the Johnson and Johnson, I still needed to provide proof. How can we deal with this ongoing situation. Thank you Greg
Feb 22nd, 2022

I was a nurse sent here to work during the pandemic in April 2020. I have been a nurse for 11 years and have worked numerous places. This is by far the worst place I have ever worked. Its to the point I find it hard to even compare to other hospitals I have worked for. To start the staff DOES NOT CARE. They are underpaid and they are there solely to gain pension. The administration doesnt care about the employees hence the reason they cant keep staff and have to use agency staff. Call lights are never answered and the staff disappears frequently. I even have pictures of an RT sleeping at the nurses station. DO NOT bring your family here. DO NOT work here. Sure the place is new looking but we have a saying in the south and it goes you can put lipstick on a pig. The mental anguish I have from working here hopefully will go away at some point. The only thing I can think that would save this place would be to fire every single person that works there. Start new. I feel for the patients there - not only are they not cared for they are completely neglected. I cringe even typing this about the thought of walking through those halls.
Feb 4th, 2022

fast and service is exceptional.
Jan 26th, 2022

This facility is the most unprofessional place I've ever seen and I work in Healthcare the social worker and doctors do not communicate well at all!!! Takes about 10 plus calls to get an answer back from days of calling they only want people here so they can bill higher codes to Medicaid and Medicare I've just started talking to news stations this place needs to be shut down!!!
Jan 12th, 2022

The second day my father was there he almost died from suffocation. Prior to that he told the doctor he was having trouble breathing and he was simply ignored. If he wasnt able to FaceTime me he wouldve died. The next day he was laying in his feces for 2 hours and no one responded. Reaching someone is impossible, no one ever picks up the phone. My father being a Covid survivor and to come this far to be left in hands you cant trust breaks my heart. I wanted to write this review while he was still at the facility for if anything happens to my father lawyers will help with justice to be served for every patient that was unable to have a voice. Please do not put your family at this facility.
Nov 30th, 2021