Avis Car Rental

Great service
Apr 5th, 2024

I rented a car from Avis It seems that they are not technically checking their cars . The breaks on the car i received were dead!!.it was really unsafe. they need to be replaced immediately. There was vibrating and made a noise like the metal is already grinding. The oil change was past due. windshield whippers need to be replace and there was a bad odor coming out of the A/C.
Mar 21st, 2024

DRIVERS BEWARE: I had a reservation here and they gave my car away. I also rented from here numerous times and the last time my car smelled like cigarette smoke. When I tried to tell the manager he told me not to leave a review. Flash forward to today when Im on a time dependent gig for work and the car is not here. Would definitely avoid this place if you can help it. Frankly, you get what you pay for. Avis may be cheap but they have no interest in making sure their clients are happy.
Feb 28th, 2024

stephen and team doing a great job at this location
Feb 25th, 2024

Worst rental car experience of my life! Horrible customer service! Please avoid this place. If I could give zero stars I would. I prepaid for a sedan car rental and when I arrived for the pick up was told there werent any more cars only a minivan. I asked about other locations in the area and they said they didnt know and couldnt check, so I had to call around myself. After spending 20min on hold and calling customer service they said theres no other cars available. So I said Id take the minivan and try to exchange it later for a smaller car. Then she said I needed to pay a $250 deposit, when she ran my debit card she said there was a credit freeze and I needed to call my bank. So I called and spent another 20min on hold only to be told there is no credit freeze and theres nothing wrong with the card. Then shes tells me its because Im using a different card than the original payment. Well I dont physically have that card with me and she refuses to enter the info manually. So after 2 hours! Yes 2 hours dealing with this I still have no rental car and Im in tears. I finally gave up, cancelled the reservation and spent $250 on a Lyft to get where I needed to be. Thanks Avis in mid town for ruining my day. Youre the worst.
Jan 23rd, 2024