Vespa Brooklyn

From the moment of purchase with James Butler, to simple walk-in follow up (courtesy is to set an appointment, but for the latest and only issue, I was already in the area,) I was treated even during lockdown with professionalism, attention to needs and everything was as seamless as any car that I ever purchased. Having two other bikes that I know how to take apart and put back together blindfolded if I had the time lately, it was a leap of faith with my Moto Guzzi v7 Cafe Racer baby that I adore, and that leap landed me square on my feet with the help of Dustin and the team at Vespa Brooklyn. For whatever reason, there was a severe issue with the clutch on my ride, and I brought her in to just ask questions about why it was being grumpy. Greeted warmly and attentively by Dustin from the start, he essentially dropped everything without my even having a set appointment to come out and check my situation. As soon as he mounted and started it, his knowledge and feel of the bike caused him to immediately warn that it was not safe to drive in the state that it was in, and to leave it with him and the team to diagnose. Of course, I sweated buckets internally as it is my only current mode of transport, but I was at ease and felt an instant trust that this could be remedied. Fast-forward through a lot of details, when my bike was repaired, even after the dealership owner had to pull some proverbial strings, I was called to pick up a bike that actually feels BETTER than when I purchased it. Everything was documented, honest and above-board. I still cannot stop verbally singing the praises of this team, and I have decided to take to this platform to put it in writing. Good shop, good work, great people. Hard to find in New York City.
Apr 23rd, 2022

Vespa Brooklyn is phenomenal!! Joe took his time with us as we shopped for my sons first set of wheels. He was super knowledgeable about the different models, advised my son to take a motorcycle driving safety course, and helped him pair Apple Maps to the bikes digital screen so he could drive to work straight from the dealership. It was a terrific experience all-around, making a special purchase a pleasurable memory. Thank you Joe and Vespa Brooklyn. We feel fortunate to have you right here in our hometown!
Apr 14th, 2022

Always great service and advice. Dustin, in particular, is amazing.
Apr 4th, 2022

I with the yellow Vespa.
Mar 12th, 2022

I am very satisfied with my new Piaggio liberty 150. Joe was really helpful with all my questions and he got me transparent out of the door pricing and was never pushy. I didnt believe him that no one is selling a good used Vespa because people like them so much so I decided to shop around. Every used one I found online was a high mileage beater that people were asking near full price. A motorcycle isnt like a used car its more like a toy and I dont need a used toy someone is done playing with. A brand new Piaggio Liberty 150 cost me $4,579 out the door and its definitely the best purchase I ever made. Its fast enough for local nyc highways and all the bridges yet tame enough for a beginner. I wish I bought this years ago instead of spending thousands on revel and lime rentals over the years.
Mar 12th, 2022