INFINITI Of Reno

Trash..
Oct 12th, 2020

Great car buying experience. The service after the sale has been great as well.
May 29th, 2020

I had to get a recall done and then a little maintenance as well. Everyone was very friendly and the waiting area is comfortable, we appointed and had a nice selection of complimentary beverages. On top of that you get your car washed with any service so I drove off looking great!
Feb 29th, 2020

What happened to the Infiniti dealership? Where is it now? No one answers the phone,
Feb 21st, 2020

Bought a certified used Q50 from them and less than 9 months after buying the vehicle the car starts acting up with the main sensor and wouldn’t drive. Take the vehicle in and I’m told that a main part of the sensor system needs to be replaced and it’s going to cost over $2,000 that the warranty doesn’t cover. Wait. What? The warranty doesn’t cover, why the hell not? Fast forward 3 days later I pick up the vehicle and guess what, it’s still doing the same thing!!!! Oh, let us check it, you didn’t do that before you told me that the vehicle was ready?? They check it and a rock has hit a sensor on the front of the car.....oh so that had nothing to do with the original problem? I have some serious doubts about that. Oh and to top it off the sensor isn’t covered either, that’ll be another $100 or more. I fought with them hand and fist to no avail. I would say don’t buy a vehicle from here but guess what they aren’t even in business anymore. I wonder why!!!
Aug 22nd, 2020