- (702) 992-7900
Questions & Answers
Q What is the phone number for VEGAS.com, LLC?
A The phone number for VEGAS.com, LLC is: (702) 992-7900.
Q Where is VEGAS.com, LLC located?
A VEGAS.com, LLC is located at 7150 S Tenaya Way, Las Vegas, NV 89113
Q How big is VEGAS.com, LLC?
A VEGAS.com, LLC employs approximately 20+ people.
Q How is VEGAS.com, LLC rated?
A VEGAS.com, LLC has a 2.4 Star Rating from 42 reviewers.
Ratings and Reviews
Overall Rating( 42 Reviews )
Antony Stewart on Google
Our holiday was cancelled . I let Vegas.com know and my refund was in my bank 2 working days later. Thank you Vegas.com I will definitely be booking with you next year
Steven Packer on Google
David King on Google
Very long hold times (40-60 minutes). Booked a canyon flight tour three days out, they called next day to say it was cancelled by the operator, changed us to the morning, then never provided details in an email. Called, found out we were never confirmed for the rebooking, we were out of luck. They did refund quickly (as if that took much work on their part) but the tour was one of two things my wife really wanted to do on this trip...so not impressed and won't ever use them again or recommend them.
Ashton A. on Google
I wish I wouldâ€™ve read the reviews before using this site. I called and emailed for days beacause I never received tickets I purchased for an attraction no one ever responded. Iâ€™m pretty sure I was scammed and this site is a scam. Iâ€™ve began the steps to dispute the charge through my bank.
Calvin Blackiston on Google
I used this app to plan our Anniversary Weekend in Las Vegas. Neither my wife nor I had ever been to Las Vegas; therefore, I used this app to plan our activities. I have no idea what process they use to communicate sales to their vendors but it is completely broken. I purchased tickets to the Eiffel Tower Deck, Big Bus Tours and the Laugh Factory.
1st: None of the vendors where able to locate my purchases in their system. I wasted 2.5 hours with the bus tour and finally gave up. The people at the Eiffel Tower Deck told me the QR code that came up on my phone wasnâ€™t recognized - so we left. The Laugh Factory ticket booth didnâ€™t have me in their system either. One of the workers told me that this happens all the time with Vegas.com. They gave me some general tickets in the interest of customer service but I paid for VIP tickets. Itâ€™s really hard to enjoy a show from the back of the club when you know you should have been sitting closer to the stage.
#2.: It is Almost next to impossible to get anyone on the phone. After about 1.5 hrs I was able to speak to a lady named Maureen. She was helpful and tried to do what she could to help out, but a lot of what happened was beyond her control.
#3: Many of the prices are higher on Vegas.com than what you would have paid if you booked with the actual vendor.
#4: Vegas.com has some descriptions that are completely inaccurate to what you are actually purchasing.
Overall, using Vegas.com completely ruined my Anniversary Weekend! With the tough year we all had in 2020, you would think a service company would do everything possible to ensure you have a good experience; however, that was not my experience.
I have sent an email explaining all of this and look forward to seeing how Vegas.comâ€™s management will respond. I will update my review after.