Palace Station Hotel and Casino
Chamber Rating
-
Kathy Germain
Apr 11th, 2024 -
Manuel Fong
Apr 11th, 2024 -
Darlean Lovett
Apr 11th, 2024 -
Jasmine Sconyers
I arrived to Las Vegas around 9AM from a 14 hour flight. I called The Palace Station prior to my arrival to see if there was a room available for early check in. The gentleman I had spoken with on the phone couldnt reach the front desk to confirm if there was a room available but suggested that I come in and speak with someone at the front desk to see if they can accommodate my request. He had also mentioned that I will receive a players card and a temporary card to enjoy their amenities while I wait. After catching TWO UBERS, I arrived at the property and was greeted by a rude staff member. Marlene was very rude, unprofessional, disconcerting . After I explained the conversation that I had with the receptionist over the phone prior to me coming, she dismissed my concerns and told me to comeback later. As a local, a businesswoman, and someone who travels frequently, this was the most unpleasant experience Ive had at a hotel in a while. Will not be come back. Rooms: Once I entered the room, there was a couple of spots that wasnt wipped down properly. I had to ask the housekeeper, who was still in the hallway for assistance. Sink kept making a weird noise throughout the night
Apr 9th, 2024 -
cristina parra
Apr 8th, 2024
Contact Info
- (702) 367-2411
- (702) 367-2411
- Website
Questions & Answers
Q What is the phone number for Palace Station Hotel and Casino?
A The phone number for Palace Station Hotel and Casino is: (702) 367-2411.
Q Where is Palace Station Hotel and Casino located?
A Palace Station Hotel and Casino is located at 2411 W Sahara Ave, Las Vegas, NV 89102
Q What is the internet address for Palace Station Hotel and Casino?
A The website (URL) for Palace Station Hotel and Casino is: https://www.palacestation.com
Q How big is Palace Station Hotel and Casino?
A Palace Station Hotel and Casino employs approximately 20+ people.
Q How is Palace Station Hotel and Casino rated?
A Palace Station Hotel and Casino has a 4.2 Star Rating from 19012 reviewers.
Related Categories
Ratings and Reviews
Palace Station Hotel and Casino
Overall Rating
Overall Rating
( 19012 Reviews )Kathy Germain on Google
Manuel Fong on Google
Darlean Lovett on Google
Jasmine Sconyers on Google
I arrived to Las Vegas around 9AM from a 14 hour flight. I called The Palace Station prior to my arrival to see if there was a room available for early check in. The gentleman I had spoken with on the phone couldnt reach the front desk to confirm if there was a room available but suggested that I come in and speak with someone at the front desk to see if they can accommodate my request. He had also mentioned that I will receive a players card and a temporary card to enjoy their amenities while I wait. After catching TWO UBERS, I arrived at the property and was greeted by a rude staff member. Marlene was very rude, unprofessional, disconcerting . After I explained the conversation that I had with the receptionist over the phone prior to me coming, she dismissed my concerns and told me to comeback later. As a local, a businesswoman, and someone who travels frequently, this was the most unpleasant experience Ive had at a hotel in a while. Will not be come back.
Rooms: Once I entered the room, there was a couple of spots that wasnt wipped down properly. I had to ask the housekeeper, who was still in the hallway for assistance. Sink kept making a weird noise throughout the night
cristina parra on Google
Overall Rating
Overall Rating
( 19012 Reviews )Write a Review
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