Insurance Specialists

Insurance Specialists
  • 1775 E Tropicana Ave Ste. 14 , #253-A87
    Las Vegas, NV 89119
  •   (702) 307-3398

Hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM

Chamber Rating

4.8 - (121 reviews)
107
11
0
1
2
Read Our 121 Reviews

Chamber Rating

4.8 - (121 reviews)
107
11
0
1
2
  • Rafael Pacheco

    The reason you'll see a lot of reviews here, good ones even, is because this agency offers a small monetary compensation to customers who take the time to review them. I'm glad I didn't take them up on this, because, even after two years, I'm still annoyed at what they did to me in a very critical time. I'll be fair and say that I was with them for four years, and they are very good at what they do - as long as you don't have extra questions or concerns. So I was happy with them from 2013 to 2017. Then in came 2017, I was purchasing a new car. I was at the dealership dealing with the paperwork; a stressful circumstance in itself. I contacted them to let them know of this change. There was some back and forth with Holly, and after a bit, I got my new insurance policy. I still had questions regarding the premiums, and decided to call them once more. Holly had a very annoyed tone, ending every sentence with "Do you have any other question?" You know, "yes that's for six months-do you have any other question? You'll get the IDs in your mailbox-do you have any other question?" as if trying to end the conversation asap with an undesirable person. I left the conversation feeling, I don't know how to describe it; bitter about the experience. I'm a paying customer. I was in the middle of purchasing a new car. These guys had been my agency for four years. And that's the treatment I get?! Unacceptable. I called them back, and told them to cancel my policy. They told me to make the request via e-mail (I'm guessing for paper trail reasons.) And so I did. They canceled the policy within minutes, no questions asked. Again, I have to give it to them; they're good at what they do, I guess, since they processed my request immediately. I got a new insurance policy online, with the same company they work with, on my own, on the spot, and for $20 less than what they quoted me (I got the e-mails to prove this.) So at least a good thing came out of this whole experience. Anyway. In summary: need an agency that expects customers to go through their process without questions or concerns? They're perfect. Otherwise, your mileage may vary, and best of luck. This review brought to you with me receiving $0 in compensation.
    Oct 28th, 2020

  • DANIEL GRON

    Never answers.
    May 19th, 2020

  • Rebecca McIntyre

    Wish I could leave 0 stars because that's the amount they get back to you. They did it to my brother and my parents. New company horrible experience already. I know I wont get a call back so I'm gonna call my insurance directly and never deal with this company again.
    Mar 6th, 2020

  • Pamela Ticer

    Always has looked for best rates for me. Been with for 15+ years. Don't go anywhere else
    Jan 16th, 2020

  • Joan Parker


    Oct 22nd, 2019

Read Our 121 Reviews

About
Insurance Specialists

Insurance Specialists is located at 1775 E Tropicana Ave Ste. 14, #253-A87 in Las Vegas, Nevada 89119. Insurance Specialists can be contacted via phone at (702) 307-3398 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Insurance Specialists?

A The phone number for Insurance Specialists is: (702) 307-3398.


Q Where is Insurance Specialists located?

A Insurance Specialists is located at 1775 E Tropicana Ave Ste. 14, #253-A87, Las Vegas, NV 89119


Q What is the internet address for Insurance Specialists?

A The website (URL) for Insurance Specialists is: http://www.freequotesandlowinsurancerates.com/henders


Q What days are Insurance Specialists open?

A Insurance Specialists is open:
Sunday: Closed
Monday: 8:30 AM - 5:30 PM
Tuesday: 8:30 AM - 5:30 PM
Wednesday: 8:30 AM - 5:30 PM
Thursday: 8:30 AM - 5:30 PM
Friday: 8:30 AM - 5:30 PM
Saturday: 10:00 AM - 2:00 PM


Q How is Insurance Specialists rated?

A Insurance Specialists has a 4.8 Star Rating from 121 reviewers.

Hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
10:00 AM - 2:00 PM

Ratings and Reviews
Insurance Specialists

Overall Rating

Overall Rating
( 121 Reviews )
107
11
0
1
2
Write a Review

Rafael Pacheco on Google

image The reason you'll see a lot of reviews here, good ones even, is because this agency offers a small monetary compensation to customers who take the time to review them. I'm glad I didn't take them up on this, because, even after two years, I'm still annoyed at what they did to me in a very critical time.
I'll be fair and say that I was with them for four years, and they are very good at what they do - as long as you don't have extra questions or concerns. So I was happy with them from 2013 to 2017.
Then in came 2017, I was purchasing a new car. I was at the dealership dealing with the paperwork; a stressful circumstance in itself. I contacted them to let them know of this change. There was some back and forth with Holly, and after a bit, I got my new insurance policy.
I still had questions regarding the premiums, and decided to call them once more. Holly had a very annoyed tone, ending every sentence with "Do you have any other question?" You know, "yes that's for six months-do you have any other question? You'll get the IDs in your mailbox-do you have any other question?" as if trying to end the conversation asap with an undesirable person.
I left the conversation feeling, I don't know how to describe it; bitter about the experience. I'm a paying customer. I was in the middle of purchasing a new car. These guys had been my agency for four years. And that's the treatment I get?! Unacceptable. I called them back, and told them to cancel my policy. They told me to make the request via e-mail (I'm guessing for paper trail reasons.) And so I did. They canceled the policy within minutes, no questions asked. Again, I have to give it to them; they're good at what they do, I guess, since they processed my request immediately.
I got a new insurance policy online, with the same company they work with, on my own, on the spot, and for $20 less than what they quoted me (I got the e-mails to prove this.) So at least a good thing came out of this whole experience.
Anyway. In summary: need an agency that expects customers to go through their process without questions or concerns? They're perfect. Otherwise, your mileage may vary, and best of luck.
This review brought to you with me receiving $0 in compensation.


DANIEL GRON on Google

image Never answers.


Rebecca McIntyre on Google

image Wish I could leave 0 stars because that's the amount they get back to you. They did it to my brother and my parents. New company horrible experience already. I know I wont get a call back so I'm gonna call my insurance directly and never deal with this company again.


Pamela Ticer on Google

image Always has looked for best rates for me. Been with for 15+ years. Don't go anywhere else


Joan Parker on Google

image


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Overall Rating

Overall Rating
( 121 Reviews )
107
11
0
1
2

Write a Review

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