Auntie Anne's

Awful customer experience.
May 22nd, 2022

At exactly noon, no pretzels, no cheese sauce, no caring about it from the zoned out employee. What a shame.
Apr 24th, 2022

I never write reviews but I feel compelled to share the absolutely awful customer experience we received today (3/1/2022 at 5:30 pm CST). As a business owner, I would have fired my employee for the behavior displayed. No one in line, plenty of pretzels available, and as we walked up the female employee was filling even more cups with pretzels. Instead of acknowledging she saw us or even saying something like "Be with you in a moment" she just kept filling more cups of pretzels. She saw us, we saw her, and there was nothing said. We spent 8 minutes waiting for her to finish. She now has an entire warmer overflowing with pretzels and 3 more groups waiting behind us. When she decides our business is worth her time, she walks over and says nothing...literally just looks at us. Since there were no more pretzels to make we assumed we could place our order. She bags it, hands it to us, and never speaks a word! As we leave, she goes back to filling even more cups...mind you we only bought 2 cups and the warmer is stuffed with 3 groups of customers waiting to be served. Sad part was the food was good but with that level of service we will not be back. That employee needs customer service training.
Feb 27th, 2022

Worst place ever. Always out of staple items, often burnt, employees are beyond rude if they speak to you at all. Increase pay do you can get employees that aren't AWFUL.
Feb 15th, 2022

Its 12 pm on a Wednesday and your worker tells me she's not open even though all the foods sitting in the window. She's disrespectful and lazy. Fire her
Dec 24th, 2021