Ryan Plumbing & Heating

Terrible customer service. Took the technician 3 days to do a simple installation but couldn't even figure it out. The part he was installing was faulty and we know this now because we had a reputable company come out after and simply change the faulty part, which we had to pay twice for since it wasn't warrantied by the new company. The owner tried to blame our "water being dirty" for the reason that the automatic flusher wasn't working, which makes no sense because our pipes are 5 years old. He refused to come out and check his technician's work but only called to tell us that he would have to charge us an extra $800 to send his technician out again to look at it- not even to guarantee that the job would be complete. He was very unprofessional and rude. He only cares about the money, not about keeping customers. As a small business owner ourselves, we would expect better than this from another small business owner. Service: Installation
Sep 15th, 2021

May 9th, 2021

Mar 28th, 2021

We called Ryan Plumbing to have a quote, they came to our house on time and instead of giving a quote, did a quick fix without asking if it was ok and charged us for the fix. - Prompt service, would not recommend their method of pushing sales.
Jan 21st, 2021

We needed to get a radiator replaced and were getting some quotes from folks around the area. Ryan plumbing was one of them. The guy came to our house walked around and took photos. Told me he would come back with the quote and just drove off. We never heard from him again. Extremely unprofessional. We will never call them for any work needed again.
Oct 19th, 2020