Budget Car Rental

The staff was incredibly friendly and helpful. The vehicle we rented was nice, and we had no issues with it at all. The only negative thing was that when we picked the vehicle up nobody did a walk around with us, they just handed us the keys. The interior of the vehicle clearly had nit been vacuumed or cleaned. There were crumbs on the floor, and the touch screens were all smudged up. It wasn't horrible, but it should have been a lot better. Other than the state of the interior of the vehicle the whole experience was a good one.
Jun 18th, 2023

The staff at this location went above and beyond to ensure I could safely travel to a family event. They were courteous and friendly. I will absolutely rent from them in the future.
Jun 18th, 2023

Jun 9th, 2023

Best service
Feb 13th, 2023

Booked a car online through Budget 4 month ahead of my trip dates. 3 weeks prior to the pick up date I get a reminder about my upcoming reservation, which I click to review and discover a notice on top of my reservation dates saying the location I reserved a car in (intl airport in a foreign country) is closed on my pick up date due to a national holiday. I questioned the customer service as to why this circumstance was never communicated to me upon booking, and what can be done to help me now. They offered no help, no resolution, not even a clarification as to when that location will reopen on the next day after the holiday, and at the end simply hung up on me when I (politely!) requested to be compensated for the additional expenses I am sure to incur because of their mistake during booking.
Apr 4th, 2023