Alto Sewer Service

Very friendly people and great service! They were very timely and affordable. Wont be using anyone else!
Feb 22nd, 2024

Feb 14th, 2024

Called and they showed up 30 minutes later on new years eve. Great service and affordable price.
Dec 29th, 2023

We love Alto Sewer!! Great people, awesome service!
Dec 28th, 2023

When we purchased of our home this past summer, the previous owners sweetened the deal with a one-year paid home warranty which fortunately has gone relatively unused. That is, until we saw water backing up coming from the drain in our basement. Upon putting in the service request, we were paired with Alto Sewer Service. For the most part, the experience with Alto Sewer was standard, and if I had not been met with the lack of communication today, I wouldve most likely felt positive (well as positive as one can be about sewage) about the whole ordeal. Lets get into it. Having dealt with a service request through our home warranty before, I knew that it was unlikely that the assigned vendor would reach out within a few hours. When the issue was minor, I did not mind the delay. However, given the circumstance, I personally reached out to Alto within the hour of the assignment. To my luck, the office answered very quickly and was able to get a technician to come out within 4 or so hours on a Sunday! The technician assigned to our home was knowledgeable, honest, and damn, did he try! He arrived late Sunday afternoon and after an hour or so of troubleshooting, kindly informed us of his assessment a grease clog - and divulged that he did not have the correct tools for the job. Following up on his promise the evening prior, the technician arrived this morning and immediately got to work. The sounds alone from the basement proved that the technician was truly giving it his all. In the end, he was able to fix half of the problem the clean-out drain to the street but was unable to unclog the main line to the clean-out drain. What stood out to me though was Mike, one I believe to be the owner, came out to next day and was able to clear the clog within a timely manner. I appreciate all the hard work from this company.
Nov 20th, 2023