Chamber of Commerce

      LandArc Property Management

      ( 109 Reviews )

      LandArc Property Management
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      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.3 - (109 reviews)
      59
      3
      0
      1
      46
      Read Our 109 Reviews

      Chamber Rating

      Verified Member
      3.3 - (109 reviews)
      59
      3
      0
      1
      46
      › ‹
      • Jamie Cramer

        Friendly & Great staff!
        Mar 31st, 2024

      • Andrew Kostrzewa

        After some water damage in my property, Landarc took 13 months to rehabilitate my unit to a state that is passable but significantly worse that's what was agreed to. This was a job that should have been done in 3 months or less. Joe Tison and his colleagues spent that extra year dodging my calls, telling me things weren't covered by insurance that actually were, and generally delaying and avoiding the work they were being paid to do. They would have taken longer if I hadn't put in legwork - on weeks where I didn't call them multiple times, nothing got done. Multiple times I was told that some item was being denied by the insurance (which I knew should be covered) then when I got hold of the insurance agent myself they told me they had not been asked about that item, and guess what turns out it was covered. Landarc seems to operate as though ignoring and lying to their customers is an acceptable business practice. I could list examples for days. When I try to explain this to my neighbors, Landarc steps in and deletes my forum posts. When I try to bring this up at a board meeting, Landarc invites me to the meeting after the meeting is over or doesn't invite me at all. This company will actively work against your interests despite giving you a good, trustworthy sales pitch up front. Do not let them touch anything you own. Do not let them get involved in your community. If they are involved in your community, fire them today.
        Mar 21st, 2024

      • Michelle Williams

        This company is the worst! Does not take care of the property and hires the cheapest vendors ever! This is what my property looks like. This is how I'm supposed to live after the flood in Aug. Cant get any assistance!! I have called and email several times and no response! I'm done responding!
        Mar 12th, 2024

      • Kevin Bullock

        The customer service is abhorrent and inefficient.
        Mar 5th, 2024

      • Justin Gentry

        Do they accepts va loans?!?!???????
        Mar 4th, 2024

      Read Our 109 Reviews

      About
      LandArc Property Management

      LandArc Property Management is a community association and property management company based in Michigan.

      Contact Info

      Questions & Answers

      Q What is the phone number for LandArc Property Management?

      A The phone number for LandArc Property Management is: (248) 377-9933.

      Q Where is LandArc Property Management located?

      A LandArc Property Management is located at 340 East Big Beaver Road, Suite 560, Troy, Michigan 48083

      Q What is the internet address for LandArc Property Management?

      A The website (URL) for LandArc Property Management is: https://www.landarc.com?utm_source=ExtNet&utm_medium=Yext&y_source=1_Mjc2NjU4NDgtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D

      Q How big is LandArc Property Management?

      A LandArc Property Management employs approximately 20+ people.

      Q What days are LandArc Property Management open?

      A LandArc Property Management is open:
      Tuesday: 9:00 AM - 5:00 PM
      Wednesday: 9:00 AM - 5:00 PM
      Thursday: 9:00 AM - 5:00 PM
      Friday: 9:00 AM - 5:00 PM
      Saturday: Closed
      Sunday: Closed
      Monday: 9:00 AM - 5:00 PM

      Q How is LandArc Property Management rated?

      A LandArc Property Management has a 3.3 Star Rating from 109 reviewers.

      Hours

      Tuesday:
      9:00 AM - 5:00 PM
      Wednesday:
      9:00 AM - 5:00 PM
      Thursday:
      9:00 AM - 5:00 PM
      Friday:
      9:00 AM - 5:00 PM
      Saturday:
      Closed
      Sunday:
      Closed
      Monday:
      9:00 AM - 5:00 PM

      Ratings and Reviews
      LandArc Property Management

      Overall Rating

      Overall Rating
      ( 109 Reviews )
      59
      3
      0
      1
      46
      Write a Review

      Jamie Cramer on Google

      image Friendly & Great staff!

      Business Response on Google Apr 1st, 2024
      Hi Jamie, we're so glad that we were able to go above and beyond your expectations!

      Andrew Kostrzewa on Google

      image After some water damage in my property, Landarc took 13 months to rehabilitate my unit to a state that is passable but significantly worse that's what was agreed to. This was a job that should have been done in 3 months or less. Joe Tison and his colleagues spent that extra year dodging my calls, telling me things weren't covered by insurance that actually were, and generally delaying and avoiding the work they were being paid to do. They would have taken longer if I hadn't put in legwork - on weeks where I didn't call them multiple times, nothing got done. Multiple times I was told that some item was being denied by the insurance (which I knew should be covered) then when I got hold of the insurance agent myself they told me they had not been asked about that item, and guess what turns out it was covered. Landarc seems to operate as though ignoring and lying to their customers is an acceptable business practice. I could list examples for days.
      When I try to explain this to my neighbors, Landarc steps in and deletes my forum posts. When I try to bring this up at a board meeting, Landarc invites me to the meeting after the meeting is over or doesn't invite me at all.
      This company will actively work against your interests despite giving you a good, trustworthy sales pitch up front. Do not let them touch anything you own. Do not let them get involved in your community. If they are involved in your community, fire them today.

      Business Response on Google Mar 26th, 2024
      Andrew, we would be happy to address your concerns. Please email us directly at [email protected] so a member of our team can assist you. We strive to provide exceptional service to all our customers, and it is disheartening to learn that we fell short of your expectations on this occasion. As you may know, your issue was escalated to the President of the Company and believed to be successfully resolved based on that conversation. This water leak was a major project as it affected many units and had many variables to account for. Direction is provided from the Board Members of your Community in coordination with LandArc. Unfortunately, we cannot act on certain items without proper approval from the Board and have to work within the constraints of your Budget. We value all feedback, whether positive or negative, as it helps us identify areas for improvement and ensures that we can better serve our customers in the future. Your concerns have been taken seriously, and we will be addressing them with our team to prevent similar issues from occurring again. Thanks again for your review and we will do our best to resolve your issue.

      Michelle Williams on Google

      image This company is the worst! Does not take care of the property and hires the cheapest vendors ever! This is what my property looks like. This is how I'm supposed to live after the flood in Aug. Cant get any assistance!!
      I have called and email several times and no response! I'm done responding!

      Business Response on Google Feb 25th, 2024
      Michelle, we would love to discuss your concerns. Please email us directly at [email protected] so a member of our team can assist you. Thanks again for your review and we will do our best to resolve your issue.

      Kevin Bullock on Google

      image The customer service is abhorrent and inefficient.

      Business Response on Google Feb 29th, 2024
      Kevin, we're very sorry to hear that you're disappointed with the service that you've received thus far. We apologize for any inconveniences you may have experienced as it was a tough situation. We take customer care very seriously. As you may know already, we were reached out to yesterday stating you could not get your car out of the parking lot due to the gate opener not working. There is a certain Association process to follow when these rare circumstances occur. Thus, we contacted the owner of your unit to ensure accuracy and provide information on the situation. The property owner did not answer so we contacted the Board to provide approval to give new clicker as there is a charge for a replacement. Throughout the day we had been in contact with you in order to resolve the issue. A new gate opener was provided yesterday, and situation was resolved. Please email us at [email protected] with a number where you can best be reached, and we will ensure that someone contacts you soon if you have any other questions. Thank you.

      Justin Gentry on Google

      image Do they accepts va loans?!?!???????

      Business Response on Google Mar 14th, 2024
      Hi Justin, thank you for taking the time to rate us. Please contact us directly at [email protected] so a member of our team can assist you.
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      Overall Rating

      Overall Rating
      ( 109 Reviews )
      59
      3
      0
      1
      46

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