Hours

Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
Closed
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM

Chamber Rating

Verified Member
3.4 - (94 reviews)
40
13
8
9
24

About
Spectrum

Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV services.Visit your local Spectrum Store at 5095 Century Avenue. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Kalamazoo Spectrum store.You can also:- Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

Contact Info

Services

  • Pay My Bill
  • Mobile Demo In-Store
  • Spectrum Mobile, Video, Internet and Phone
  • Self Install Kits
  • Demo Center
  • Equipment Exchange
  • Online Reservations

Payment Methods

  • CASH
  • DISCOVER
  • MASTERCARD
  • VISA

Questions & Answers

Q What is the phone number for Spectrum?

A The phone number for Spectrum is: (866) 874-2389.


Q Where is Spectrum located?

A Spectrum is located at 5095 Century Avenue, Suite A, Kalamazoo, Michigan 49006


Q What is the internet address for Spectrum?

A The website (URL) for Spectrum is: https://www.spectrum.com/locations/mi/kalamazoo/5095-century-avenue?cmp=yxt&y_source=1_MTQ0NDQwMTgtNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D


Q What days are Spectrum open?

A Spectrum is open:
Thursday: 10:00 AM - 8:00 PM
Friday: 10:00 AM - 8:00 PM
Saturday: 10:00 AM - 8:00 PM
Sunday: Closed
Monday: 10:00 AM - 8:00 PM
Tuesday: 10:00 AM - 8:00 PM
Wednesday: 10:00 AM - 8:00 PM


Q How is Spectrum rated?

A Spectrum has a 3.4 Star Rating from 94 reviewers.

Hours

Thursday:
10:00 AM - 8:00 PM
Friday:
10:00 AM - 8:00 PM
Saturday:
10:00 AM - 8:00 PM
Sunday:
Closed
Monday:
10:00 AM - 8:00 PM
Tuesday:
10:00 AM - 8:00 PM
Wednesday:
10:00 AM - 8:00 PM

Ratings and Reviews
Spectrum

Overall Rating

Overall Rating
( 94 Reviews )
40
13
8
9
24
Write a Review

Lorraine Watson on Google

image


Ryan Hawkins on Google

image Need to pay attention to appointment times on TV screen and not take people ahead that didn't have an appointment.

Business Response on Google Mar 6th, 2024
We're sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

T on Google

image Charter is awful. We had a box go bad and then have now sent me 4 replacement boxes, all have been bad so far. They are now sending me 2 at a time because they know so many are faulty. What kind of garbage is this ? Go with any service other than charter spectrum. Any

Business Response on Google Jan 22nd, 2024
We're sorry to hear we didn’t meet your expectations and apologize for any poor experience. If you need direct support, want to ask a question or provide additional feedback, please contact us on Facebook (facebook.com/spectrum), Twitter (https://twitter.com/Ask_Spectrum) or visit our customer Community (https://community.spectrum.net).

Mayur Patil on Google

image Quick and good service

Business Response on Google Jan 24th, 2024
Thanks for taking the time to share your experience with us! We’re glad to hear that we are providing a quality experience for you. Your excellent review made our day! ^RJR

Jordyn Johnson on Google

image Josh was so helpful today !
No trouble at all switching over to Spectrum. Although it did take a while to transfer that was not Spectrums fault. My prior phone service has iffy customer service so the communication with them was making the job harder for me, but Josh knew exactly what to do !
Josh is very knowledgeable and patient in his work and was prepared for everything he needed to do to get the job done.
Thanx again !

Business Response on Google Jan 17th, 2024
Thanks for taking the time to share your experience with us! We’re glad to hear that we are providing a quality experience for you. ^STS

Load More Reviews

Overall Rating

Overall Rating
( 94 Reviews )
40
13
8
9
24

Write a Review

RATING:
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