Aspen Lakes
-
1701 Knapp Street N.E.
Grand Rapids, Michigan 49505 - (616) 361-6767
- Website
Chamber Rating
-
Sawyer A
Dont move here if you dont like cockroaches. Gross negligence from management in dealing with pests lead to a building wide cockroach infestation that they did not handle adequately for 4 months. I spent 3 of those months reporting that I was finding roaches in my very clean apartment. Management tried gaslight me into thinking it was normal, that enough was being done, and even that it was somehow my fault at one point, despite me keeping my unit spotless and the pest control company being unable to find any sources in said unit. I had to look up all the laws and codes myself after months to hold them accountable and only then did they agree to treat the whole building. I dont know why I had to send them the laws that they should already know for them to realize their responsibility. Terrible business decision honestly, absolutely disgusting and disgraceful too. Management should be ashamed. Dont move here if you value your sanity or your safety. Pest control isnt the only thing theyre negligent about. 0/5
Mar 24th, 2024 -
Janae Walker
Wouldnt recommend people of color or with vouchers to go here. Im new to the Michigan area and this is my first time looking for an apartment and let me tell you I never been disappointed in a place that swear they are a good apartment complex. The communication sucks information that they should have contacted me about they didnt I had to reach out myself just to get answers . On top of that I feel like they were giving me the run around when it came to my application I never heard of place wanting five times the rent they make you pay when they dont even make that. They were and is very unprofessional to me I reached out to the property manager about getting my deposit back and she still hasnt responded. I wouldnt want my worse enemy living here and I wouldnt dare raise my kids where I feel like they gone be judged by the color of they skin.
Feb 8th, 2024 -
S M
RENTER BEWARE!! If you are a black potential resident, you will be RACIALLY PROFILED!! Came to see the new apartments that were listed online. The white man who was working on 1/22/24 around 3:30pm automatically assumed that I wanted to tour the old apartments that this property has located in the front. The new apartments are hidden in the back. This man doesn't ask which ones I wanted to view and instead of telling me that there are two type of apartments, this ignorant fool assumed that I could only afford the older units and took me to see those. When I asked where the new apartments were, that were shown online, because that's what I was there to see, he stated "well those are $1600," as if it was too expensive for my budget (that we never discussed). So this moron only brought the keys to the older units. Any educated and competent property employee in this business knows that they are to gather information on what the potential resident is looking for. Instead, this property is only trying to get the old, outdated units sold to the blacks whom they deem are inferior and can't afford the apartments with the attached garages (which is what I am looking for). NEVER USE THIS PLACE!! THEY ARE RACIST, RUDE AND INCOMPETENT!! HORRIBLE EXPERIENCE!!!!!!
Jan 30th, 2024 -
Alyssa Gunn
I currently live here. My advice if you're looking at this place? Don't. Want maintenance to let you laundry sit for a month in dirty water and grow mold? Go for it. Want to pay extra for washer/dryer in unit for it break nearly every 3-4 days? Yeah sure sign up. Want water to leak on to your downstairs neighbors who HAVE KIDS. Yeah perfect place for you. Want to never have the office respond to emails. You got the place!
Jan 22nd, 2024 -
Cailin Kelly
Currently in my last week here and I can NOT wait to be out of here. My last few months here have been awful. I can hear what sounds like thunder rumbling almost constantly from the rambunctious dog(s) running around in the upstairs apartment. I have not slept right in months. The apartment management has been unable to do anything about it. And the tenants do not care.
Jan 10th, 2024
Contact Info
- (616) 361-6767
- (616) 361-6767
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Aspen Lakes?
A The phone number for Aspen Lakes is: (616) 361-6767.
Q Where is Aspen Lakes located?
A Aspen Lakes is located at 1701 Knapp Street N.E., Grand Rapids, Michigan 49505
Q What is the internet address for Aspen Lakes?
A The website (URL) for Aspen Lakes is: https://www.ampresidential.com/aspen-lakes-grand-rapids-mi/
Q How big is Aspen Lakes?
A Aspen Lakes employs approximately 20+ people.
Q How is Aspen Lakes rated?
A Aspen Lakes has a 3.3 Star Rating from 117 reviewers.
Ratings and Reviews
Aspen Lakes
Overall Rating
Overall Rating
( 117 Reviews )Sawyer A on Google
Dont move here if you dont like cockroaches. Gross negligence from management in dealing with pests lead to a building wide cockroach infestation that they did not handle adequately for 4 months. I spent 3 of those months reporting that I was finding roaches in my very clean apartment. Management tried gaslight me into thinking it was normal, that enough was being done, and even that it was somehow my fault at one point, despite me keeping my unit spotless and the pest control company being unable to find any sources in said unit. I had to look up all the laws and codes myself after months to hold them accountable and only then did they agree to treat the whole building. I dont know why I had to send them the laws that they should already know for them to realize their responsibility. Terrible business decision honestly, absolutely disgusting and disgraceful too. Management should be ashamed. Dont move here if you value your sanity or your safety. Pest control isnt the only thing theyre negligent about. 0/5
Janae Walker on Google
Wouldnt recommend people of color or with vouchers to go here. Im new to the Michigan area and this is my first time looking for an apartment and let me tell you I never been disappointed in a place that swear they are a good apartment complex. The communication sucks information that they should have contacted me about they didnt I had to reach out myself just to get answers . On top of that I feel like they were giving me the run around when it came to my application I never heard of place wanting five times the rent they make you pay when they dont even make that. They were and is very unprofessional to me I reached out to the property manager about getting my deposit back and she still hasnt responded. I wouldnt want my worse enemy living here and I wouldnt dare raise my kids where I feel like they gone be judged by the color of they skin.
S M on Google
RENTER BEWARE!! If you are a black potential resident, you will be RACIALLY PROFILED!! Came to see the new apartments that were listed online. The white man who was working on 1/22/24 around 3:30pm automatically assumed that I wanted to tour the old apartments that this property has located in the front. The new apartments are hidden in the back. This man doesn't ask which ones I wanted to view and instead of telling me that there are two type of apartments, this ignorant fool assumed that I could only afford the older units and took me to see those. When I asked where the new apartments were, that were shown online, because that's what I was there to see, he stated "well those are $1600," as if it was too expensive for my budget (that we never discussed). So this moron only brought the keys to the older units. Any educated and competent property employee in this business knows that they are to gather information on what the potential resident is looking for. Instead, this property is only trying to get the old, outdated units sold to the blacks whom they deem are inferior and can't afford the apartments with the attached garages (which is what I am looking for). NEVER USE THIS PLACE!! THEY ARE RACIST, RUDE AND INCOMPETENT!! HORRIBLE EXPERIENCE!!!!!!
Alyssa Gunn on Google
I currently live here. My advice if you're looking at this place? Don't. Want maintenance to let you laundry sit for a month in dirty water and grow mold? Go for it. Want to pay extra for washer/dryer in unit for it break nearly every 3-4 days? Yeah sure sign up. Want water to leak on to your downstairs neighbors who HAVE KIDS. Yeah perfect place for you. Want to never have the office respond to emails. You got the place!
Cailin Kelly on Google
Currently in my last week here and I can NOT wait to be out of here. My last few months here have been awful. I can hear what sounds like thunder rumbling almost constantly from the rambunctious dog(s) running around in the upstairs apartment. I have not slept right in months. The apartment management has been unable to do anything about it. And the tenants do not care.
Overall Rating
Overall Rating
( 117 Reviews )Write a Review
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