Adventure Credit Union
-
45 Ottawa Ave SW b
Grand Rapids, MI 49503 - (800) 323-2129
Chamber Rating
Contact Info
- (800) 323-2129
Questions & Answers
Q What is the phone number for Adventure Credit Union?
A The phone number for Adventure Credit Union is: (800) 323-2129.
Q Where is Adventure Credit Union located?
A Adventure Credit Union is located at 45 Ottawa Ave SW b, Grand Rapids, MI 49503
Q How is Adventure Credit Union rated?
A Adventure Credit Union has a 4.0 Star Rating from 9 reviewers.
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Ratings and Reviews
Adventure Credit Union
Overall Rating
Overall Rating
( 9 Reviews )smokinaces34 on Google
They've been closed for how long now?can't even use atm and no date on when they are opening. Very inconvenient.
Diane Lanesky on Google
I really liked the manager here before the covid thing. Now there is all different people there ever time I go in. I like consistency in money matters. Bet u do 2.
Nancy Morales on Google
i like the online banking a lot: from opening my first accounts to securing a personal loan, the customer service has been amazing. however, their in-person associates at this branch have let me down on various occasions.
i've come in a couple of times to try and open an account under my business name (sole proprietorship) and despite me showing them the correct paperwork, i was asked to present some other documents that are specifically for LLCs only, and was turned away despite me trying to explain that as a sole proprietor I just need to show them my DBA. When i called, their phone representative confirmed as much, that i don't need "articles of incorporation" and everything else i supposedly needed. Guess i'll be banking for my business elsewhere.
I've also been looking into getting a mortgage with ACU but, again, none of the people in the branch could help me. They took down my info which they promised to forward to their mortgage specialist at another branch, but a week passed before I finally reached out myself. She's been barely responsive and doesn't follow up unless I send an extra email, so I feel like I might take my mortgage business elsewhere as well. If i'm going to get into that kind of relationship with a financial institution, i want to know i can count on them.
Stacey Laakko on Google
Great location, staff and app! Also amazing perks.
Kirk McConer on Google
This branch is extremely convenient and the two ladies that work there are nice and very helpful. Good vibes in this branch.
Overall Rating
Overall Rating
( 9 Reviews )Write a Review
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