Spaanstra Bros Automotive

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Chamber Rating

Verified Member
4.7 - (87 reviews)
77
3
2
2
3
Read Our 87 Reviews

Chamber Rating

Verified Member
4.7 - (87 reviews)
77
3
2
2
3
  • Isaac Hernandez

    Great service at fair and competitive prices. Kind and reasonable.
    Apr 7th, 2024

  • Bruce Towne

    The wonderful people of Spaanstra's repair shop are a diamond of a rough. These people, Randy, Thomas and the gang are integrity to the enth degree. Trustworthy, dependable and kind! If you get a chance you have to give these wonderful people a chance to help you get your vehicle back on the road I highly recommend them.
    Feb 15th, 2024

  • Molly Dewey

    Really great, honest people working here.
    Feb 6th, 2024

  • David Roets

    They are the best.Been going to them for years.
    Sep 21st, 2023

  • Courtney Upchurch

    I should note that this happened multiple years ago, but I still get frustrated when I drive past the shop and remember what happened. I finally felt compelled to write a review after a great experience elsewhere. I had taken my car here and paid a lot of money for engine work, then my car ended up dying on the s-curve very shortly thereafter. I had it towed to them, only to be told the belt broke and ruined the engine. It seemed really weird, and when I asked questions like how all that engine work was done and the poor condition of my belt wasnt noticed, they became highly defensive. I decided to have the car towed home until I could figure out what to do. (I ended up having it scraped). I hired a professional tow truck to pick my car up. They were going to arrive after-hours, and I coordinated with the shop to have the car unlocked. Thankfully I showed up before the tow as the car wasnt unlocked - Id have hated to pay the tow company for that. Though frustrating, I understand mistakes happen, so I called the shop the next day and explained what happened. Arrangements were again made to have the car unlocked. But AGAIN I showed up early and the car was locked! I could see there was a light on inside of the shop, so I pounded on the doors and windows like an insane person until someone finally answered. I didnt get so much as an apology, and was treated like an inconvenience they had to deal with. I gave two stars as I had previous work done before all of this, and didnt have any problems. I now take my car into the dealership for work - even though its more expensive, its worth it to not have to buy a new car.
    Sep 6th, 2023

Read Our 87 Reviews

About
Spaanstra Bros Automotive

Spaanstra Brothers Automotive, a Grand Rapids-area vehicle repair shop, was launched in 1945, serving West Michigan auto, truck and fleet owners for more than 70 years. Through the generations, Spaanstra has maintained a reputation for fair business practices. While owners have changed through the years, each new management team works hard to keep the trust and loyalty of its automotive customers.

Contact Info

Services

  • auto repair

Payment Methods

  • CASH
  • DISCOVER
  • INVOICE
  • MASTERCARD
  • VISA

Images

Questions & Answers

Q What is the phone number for Spaanstra Bros Automotive?

A The phone number for Spaanstra Bros Automotive is: (616) 459-8941.


Q Where is Spaanstra Bros Automotive located?

A Spaanstra Bros Automotive is located at 939 Fulton St E, Grand Rapids, Michigan 49503


Q What is the internet address for Spaanstra Bros Automotive?

A The website (URL) for Spaanstra Bros Automotive is: http://www.spaanstrabros.com


Q How big is Spaanstra Bros Automotive?

A Spaanstra Bros Automotive employs approximately 20+ people.


Q What days are Spaanstra Bros Automotive open?

A Spaanstra Bros Automotive is open:
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: Closed
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM


Q How is Spaanstra Bros Automotive rated?

A Spaanstra Bros Automotive has a 4.7 Star Rating from 87 reviewers.

Hours

Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM

Ratings and Reviews
Spaanstra Bros Automotive

Overall Rating

Overall Rating
( 87 Reviews )
77
3
2
2
3
Write a Review

Isaac Hernandez on Google

image Great service at fair and competitive prices. Kind and reasonable.


Bruce Towne on Google

image The wonderful people of Spaanstra's repair shop are a diamond of a rough. These people, Randy, Thomas and the gang are integrity to the enth degree. Trustworthy, dependable and kind! If you get a chance you have to give these wonderful people a chance to help you get your vehicle back on the road I highly recommend them.


Molly Dewey on Google

image Really great, honest people working here.


David Roets on Google

image They are the best.Been going to them for years.


Courtney Upchurch on Google

image I should note that this happened multiple years ago, but I still get frustrated when I drive past the shop and remember what happened. I finally felt compelled to write a review after a great experience elsewhere.
I had taken my car here and paid a lot of money for engine work, then my car ended up dying on the s-curve very shortly thereafter. I had it towed to them, only to be told the belt broke and ruined the engine. It seemed really weird, and when I asked questions like how all that engine work was done and the poor condition of my belt wasnt noticed, they became highly defensive.
I decided to have the car towed home until I could figure out what to do. (I ended up having it scraped). I hired a professional tow truck to pick my car up. They were going to arrive after-hours, and I coordinated with the shop to have the car unlocked. Thankfully I showed up before the tow as the car wasnt unlocked - Id have hated to pay the tow company for that. Though frustrating, I understand mistakes happen, so I called the shop the next day and explained what happened.
Arrangements were again made to have the car unlocked. But AGAIN I showed up early and the car was locked! I could see there was a light on inside of the shop, so I pounded on the doors and windows like an insane person until someone finally answered. I didnt get so much as an apology, and was treated like an inconvenience they had to deal with.
I gave two stars as I had previous work done before all of this, and didnt have any problems. I now take my car into the dealership for work - even though its more expensive, its worth it to not have to buy a new car.

Business Response on Google Aug 28th, 2023
Dear Courtney, Thank you for your review and feedback. We sincerely appreciate all customer input, even though it seems there might be some confusion here. We've thoroughly reviewed our records, and unfortunately, we don't have any record of providing "major engine work" for anyone by the name you mentioned. It's possible there may have been a mix-up with the shop or some other misunderstanding. We're always striving to provide the best service possible, and if you have any further details or can provide more context, please don't hesitate to reach out. We want to ensure all our customers have a positive experience with us. Thank you for bringing this to our attention, and we hope to resolve any issues or concerns you may have.Spaanstra Bros Team

Load More Reviews

Overall Rating

Overall Rating
( 87 Reviews )
77
3
2
2
3

Write a Review

RATING:
Create 1 Star Review Create 2 Star Review Create 3 Star Review Create 4 Star Review Create 5 Star Review

Auto Repair Shop Near Me in Grand Rapids, MI

Kool Chevrolet Service
3770 Plainfield Ave NE
Grand Rapids, MI 49525
616-364-9431
( 67 Reviews )
Advanced Auto Service
300 Winter Ave NW
Grand Rapids, MI 49504
616-456-8522
( 53 Reviews )
AHAM INC
6722 College Ave SE
Grand Rapids, MI 49548
616-216-1888
( 0 Reviews )
Auto Centric
5355 Plainfield Ave NE
Grand Rapids, MI 49525
616-364-4001
( 160 Reviews )
Northwest Tire & Hi-Tech Service
2518 Alpine NW
Grand Rapids, MI 49504
(616) 364-9581
( 10 Reviews )
Waw's Auto Works
1227 Leonard St NW
Grand Rapids, MI 49504
616-649-3840
( 3 Reviews )
Northwest Tire & Hi-Tech Service
2530 SE Beltline
Grand Rapids, MI 49546
(616) 949-2310
( 21 Reviews )
Luis auto repair
848 Division Ave S
Grand Rapids, MI 49507
( 9 Reviews )

START DRIVING

ONLINE LEADS TODAY!

ChamberofCommerce.com
Loading