Boston Plumbers 911

I got a call from a plumber who said he could come out and fix and/or replace my hot water heater the same day (I had bought a new one to have installed). He said he could be over shortly which of course made me feel ecstatic. He double parked his car and walked in the door and looked at my hot water heater for 1 minute, and said his boss would come back tomorrow to fix it. He charged me $125.00 service fee but said it would come out of the final bill. Of course, no one showed up the next day so I canceled that check. Total rip off.
May 21st, 2021

My first encounter with them was great. Gave them a call when my 4-year old forgot to turn the faucet on the tub upstairs that resulted to a flooded kitchen downstairs. Tony's team came right on time, completed the task in less than 3 hours and charged me based on their initial quotation, no more and no less. That's a good way to keep a client!
Aug 30th, 2019

Jun 13th, 2019

A week ago, I couldn't make our kitchen sink work --- it was obviously clogged but despite the efforts to remove whatever's causing it, we just couldn't make it right. Poured every possible unclogger I could find, didn't work. Called our neighbor to work on it, still didn't work. The final call was probably the best thing I did because I should have made it before trying out any DIY unclogging tip I found on the internet! This call could have saved me $$$! Next time there's an issue, I'll call Plumbers 911 immediately
Jun 2nd, 2019

Carl and the team he was with were friendly and prompt. When my heater broke down mid-December, their team was the only one who agreed to drop by since it was already 1 in the morning. The job was completed in a reasonable amount of time without any hidden surcharges. They're highly recommended!
Mar 28th, 2019