Charlie's Flowers & Baskets

Placed an online order for flowers to be delivered to the funeral home down the street. They never delivered nor called me with any issues. Tried to call and email numerous times and was finally able to reach them just to find out that they tried calling me only 1 time to ask about my credit card info. Ive never received a call, a voicemail nor a reply via email. The invoice clearly has my correct phone number and email. Theres no excuses what so ever. Totally unprofessional and unacceptable. Dont waste your time, money and energy with this business.
Nov 2nd, 2023

They can be a little tough to get in contact. But Ive consistently ordered from Charlies and theyve always delivered
Apr 16th, 2023

Do they ever answer their phone?
Apr 10th, 2023

High price for small basket I was embarrassed by the the size of basket for a funeral paid for large basket.Joke
Nov 18th, 2022

Absolutely horrible!! I purchased a floral arrangement for a funeral of my friends 24 year old son. I coach soccer so I wasnt able to make the wake on Sunday. I was out of town. I purchased the floral arrangement well in advance. It was so important to me to show my support to a long time friend who is obviously devastated by the loss of his son to diabetes. I receive a phone call late Sunday afternoon saying that they never delivered the flowers on Saturday because they had a family emergency of their own. We all have emergencies and thats understood; however, you are a flower delivery service sending baskets to a funeral home!! Thats pretty sensitive stuff. Not to mention that regardless of whats happening in my personal life I do not let it interfere with business and if it must they have other people in place to ensure that the customers are served. This is not a reliable flower shop. I was absolutely stunned to hear their excuse and the fact that they called me more than 24 hours after the flowers were supposed to be delivered. Had they given me some notice that they were having issues I couldve contracted somebody else. Its clearly abundant that this floral shop is in disarray and somewhat dysfunctional. Im devastated that I was not able to show support to my friend when he needed it the most and all because I made the decision to use this floral shop. In the end I have to blame myself. Do yourselves a favor and steer clear of this flower shop. Your flowers may never arrive and they wont even tell you until its far too late to make other arrangements. Sad.
Aug 17th, 2022