Ron The Plumber Inc

Moved into our home and within a week we had a backup overflowing into our main level bathroom. Ron was kind, professional, and responsive. He showed up when he said he would and charged exactly what he said he would when I spoke with him on the phone the day before. He quickly diagnosed and solved the problem. I would recommend Ron to anyone in the area! Service: Sewer cleaning
Nov 15th, 2022

I had been having an issue with my laundry machine overflowing the pipe and water ending up all over my floor. I had family members come over and try to help but mostly I just resolved myself to laying down towels. For some reason, I decided to look up a plumber on NEXT DOOR and he came highly recommended so I gave him a call. He came out and fixed the issue within the hour all for a very reasonable price. I wish I would have called him weeks ago.
Nov 2nd, 2022

On time and quickly fixed the problem.
Aug 23rd, 2022

fantastic job, Ron was very pleasant to work with. charged a fair price completed the job in a timely manner, and even offered to advise me on my own DIY projects. thanks ron Service: Plumbing leak detection
Feb 3rd, 2022

I found Ron the Plumber on NextDoor and thought I could trust the positive reviews from my neighbors experience, but apparently not. I caution anyone to let this plumber in their home for any reason after my experience with him today. If theres one thing I will never do is allow someone in my home to disrespect me or speak to me in a condescending manner, especially when I know I am kind, polite, and courteous. Well, thats exactly what he did. He initially came to my home a week ago to repair what he claims was a clogged toilet that is barely used. After repairing it, the same issue persisted not even a week later. So, I contacted him considering there might be something more serious going on. You would think someone who is running a business would want to know where they may have gone wrong or how they can be of more assistance. Not this guy. He arrived within the timeframe he stated with a smile. But dont be fooled by that because theres a very nasty attitude behind it. It started with his curt and defensive text messages. Normally, thats enough for me not do business with someone but I let it slide considering the true tone someone is using isnt always what you think it is via text messages. Either way, he arrived at my home, did a quick evaluation of the toilet and assessed it to simply be clogged. I needed more information than that. When I asked if there could be more to it, he again got defensive and said I cant be responsible for this. I told him I wasnt holding him responsible. I wanted to know the science of whats going on (i.e. is the water level too low, is the part that was replaced from another plumber faulty, etc.). Basic questions any rational customer would have. He replied smartly that I should just get another toilet. I then tried to level with this man considering he may have had a string of bad customers trying to take advantage of him and assure him that that was not what I was trying to do. But then I realized he was purposefully being nasty towards me as if to say who do I think I am to ask him anything. It was definitely time for him to go then. After not even 15 minutes in my home and answering my basic questions he makes his way to the bottom of my stairs and says I charge $85.00 for house calls. I responded in a surprised tone and asked him if he were seriousto be sure I heard him correctly. I had just paid him $150.00 not even a week before for less than 30 minutes of work and now he wants $85 more dollars for evaluating a job that he supposedly fixed? Nowe would definitely need to discuss that. Apparently that triggered the anger that was already surfacing in him because in a very hostile manner he said, You know what. I wont charge you. Just find another plumber. Again, I am shocked and said, What? So, he says, Yeah, well if youre gonna ask me if Im kidding, then yeah, dont worry about it. First of all, I am not a child. This little form of retaliation for asking questions any person would ask after hearing what he wanted to charge me and then the way he escalated prompted me to ask him if he were having a bad day. I also told him that I would pay him, but he was too busy rushing out of my home. Which was a good thing because he knows he shouldnt have even mentioned charging me in the first place. And for the record, I never let anyone perform work for me for free. Even if I dont agree with the price or the work, one should always be interested in having a conversation with a customer, engage in possible negotiations if the work and the price dont align, and try to be fair. Rons behavior towards me said very clearly that he thinks I am disposable, I dont deserve a conversation, and I surely dont have the right to ask him anything even if he didnt provide a price list. Well, heres my message to you: You are only as good as your last customer. Having respect and building a trusting relationship for the residents in this community extends much further than a quick dollar. Community: Do yourselves a favor and find another plumber. Service: Toilet repair
Oct 26th, 2022