Nationwide Payments

Stay far away from these guys. Fees are high, there is absolutely no support for customers filing frivolous chargebacks for cancelled reservations, PCI compliance process is a joke...I'm literally looking at new reservation software companies as this is my only option for online payments and I really like their product.
Jul 10th, 2021

This company is a joke. Have been with them for so long because was told it would be $250.00 to get out of contract. Now was told to email a letter an a 60 day notice. I did that now they are saying they never received my email until a month later. Oh yeah and still charging my account!
Mar 23rd, 2021

Customer service is horrible
Mar 19th, 2021

I would not recommend Nationwide Payments for your credit card processing payment company. While I have found their technical support staff friendly and as helpful as they can be, the organizational and managerial staff have produced a company with difficult, uncompetitive and sleight of hand contractual policies. I strongly suggest you hire a lawyer to explain their fine print policies and procedures before signing their contract. If you then agree with and understand the terms, then you may find them perfectly fine. I also had issues with their equipment, software and with the sales agent not being available and not particularity helpful. I am now with an up to date online mobile processor and am very happy with their services, their app and their rates. I should have made the switch years ago.
Feb 15th, 2021

worst company for credit processing after 9 years with them and when i want to cancel they want to charge me $ 250.00 by breaking contract which i never sign. original i sign for 5 years but i was with them for 9 years and they still want to charge me, worst company don't bother with them.
Jun 3rd, 2020