Country Inn & Suites by Radisson, Ruston, LA - Closed

wonderful Hotel staff! .the rooms were nice. the breakfast in the morning was a little skimpy but overall is great
Mar 15th, 2022

Dec 21st, 2021

Avoid at all costs
Dec 2nd, 2021

We will visit again.
Dec 1st, 2021

The guy at the front desk had the WORST attitude. The room had a horrible smell, the bed sheets had what looked like pizza stains in them, a bottle of pills left on the floor underneath the bed, and not to mention the big cockroach that I killed in the corner. So I booked the room thinking a standard room had double beds. Unfortunately it wasn't, so I asked if there were any double beds available. He responded, "yes it's a suite but I cant upgrade your room because we already paid for the room we have now through a booking app." In my mind, I've never heard of such bull! But okay, well I asked for extra pillows and blankets. He said he would bring them up.....NEVER DID. I went back and asked again. He gave me the 2 pillows and said he would bring my blanket up within 10 minutes. 30 minutes has passed and no blankets. This time I go back down to the front along with my sister. We asked again. He responds, Oh we dont have anymore blankets available. Thats when we decided to contact customer service and the hotels customer service contacts him and could you believe he tells them that he could offer me some TOWELS TO WRAP UP WITH!!!!!! I just wanted my refund so I could go somewhere else. He claims they dont have free cancelation. This was the worst hotel experience I've ever had in my life. I wouldn't recommend this establishment to anyone! Poor service!
Dec 11th, 2021