Inn on St Ann

Clean comfortable room. The room was small, but that was fine since we spent most of our exploring the French Quarter. The staff was amazing. Great value. Rooms : 4/5 | Service : 5/5 | Location : 4/5 More
Mar 12th, 2023

This was a beautiful historic building located in the French quarter. It was a perfect location for my first visit to New Orleans every thing was with in 15 mins walking distance. I would definitely stay here again.
Mar 12th, 2023

We stayed in one of the first floor rooms and it was great! The room was very spacious, had plenty of storage, and everything was very clean. The inn had a very New Orleans niche vibe to it, and it was so close to everything! We were able to get to all corners of the French quarter within 15 minutes, with bourbon street and Jackson square being less than 10 minute walk. The staff were all super friendly and welcoming too. Overall 10/10 recommend
Mar 11th, 2023

The room was delightful. The staff were all outstandingly courteous, friendly and helpful! A small restaurant nearby for breakfast was a plus. Also a small grocery store right around the corner came in very handy for our forgotten items. I would definitely stay there again! Rooms : 5/5 | Service : 5/5 | Location : 5/5 Hotel highlights Romantic, Quiet, Great value More
Mar 5th, 2023

Good location by the French Quarter but horrible management. The staff was ok, thought they could had been a little more friendly.  The rooms, hallway and hotel looks totally different from the online pictures.  When we checked in the room wad smaller small,the bedroom is only 5 feet from the door, we didn't like the room and the front desk called a manager and they upgraded us to a suite. The suite was bigger but the hot water wasn't working just warm water only. The sink keep filling up with water like something was blocking in the sink. After we check in we left to get something to eat,when we came back our keys wasn't working.  The last night employee asked us what room was we in and he said u all supposed to leave at 10am. We relied we just checked in the manager moved us to the suite.  He just will that was a mistake and the manager will call u in the morning.  The next day the manager call us saying we go back to the room we didn't like. We advised him we only stayed because the other manager put us in thus suite. Now we going back and fourth and his is telling us we have to leave that room by Friday then though our reservation is to Saturday.  The manager hang up the phone on us and waited 2 hours for him to call back and he didn't.  We leave to go on a tour the manager blowing up our phone saying we going to move ur stuff u have to into that room u didn't like. The room was super cold and small so he finally agree to move us into a suite at another hotel. We contact booking.com to inform about the misleading pictures on the website.  Booking.com attempted attempted to call the manager he answer the phone and after 30 seconds into the conversation he hung up the phone. Booking.com attempted to call back the phone was busy. Horrible experience with management and the cold rooms.
Feb 19th, 2023