Smoothie King

I love this location! I go to school at SLU so its super convenient and the staff is always super nice and the store is also sooo clean!
May 31st, 2022

I always do pick up and my order is always ready within 5 to 10 minutes. They wrote an inspirational message on my cup today. A great way to start my Friday mornings.
Mar 21st, 2022

Dec 15th, 2021

Update 9/7/22 Y'all got one right. It tastes just like the other locations and has the same thickness. Thank you. From 1 star to 5 that easy. Hulk was like a melted shake and tasted worse than one. They tried to remake it and it was the same. Your other Hammond locations do not get it wrong. This one has been getting it wrong for 3 months again. I'll try back next month, but I've paid for 2 smoothies that I have not drank at this point and paying y'all $9 each time to figure out if the team learned how to make them kinda sucks. I know I can go to other locations, but this is the one by my home and I only want a smoothie for my hour commute to work. No commute, no need for smoothie. So this location has a few thousand to gain or lose annually from me. The girl that was working was a kind person and although she was unable to make it correctly, she was willing to try. Thank you for hiring nice people. Let's just train them at your locations that know how to get it done well!
Sep 22nd, 2022

Went to use my buy one get one on the app... Didn't work and charged me for it since a free enhancer was put in... Thanks for having a dumb system that keeps old rewards selected and only applies the lowest reward instead of highest. Pretty lame. Pass on to tech/marketing department. Do better. _______________________________________________ Update: A New Day. Smoothie wasn't made correctly, went in and asked about it. It was remade and the team was kool about it. Thank you, all I want is my favorite smoothie. Thank you! ________________________________________________ Smoothie wasn't made well, got the police called on me for asking for it to be remade or refunded. Apparently when they asked what is wrong and I said I could watch them make it and let them know if I see something wrong was threatening. $1500 a year I spend at smoothie king. This is the only location that I have issues with. I wonder if the owner would like to sell it? Maybe we can work something out. Owner reached out. He seems like a great guy. I'm not sure how people get stuck without good customer service skills working for people like him and Wes. Seriously, some awesome kats and the West Thomas location is always the bomb too! I gave a five star rating because I feel bad for the kids that didn't know how to handle the situation and because, honestly, I love my smoothies and my only wish is to get one right when I wake up and head into work. It's a simple life and hopefully they can get their team situated. All I can do is support them and cheer them on, because they need to sell smoothies and I want to buy those smoothies, Sooo.....
Feb 23rd, 2022