Westport Place Health Campus

Albedo Almaguer _{on Google}

Sep 4th, 2023

Excellent workplace. Macie an Jang are the best. Happy to work at Seneca Place

Mike Sniegocki _{on Google}

Nov 21st, 2022

Very Bad experience.

John Moore _{on Google}

Nov 13th, 2022

My mother was there for several days following a hospitalization. She routinely waited 30-45 minutes for someone to respond when she pressed her call button. On one occasion she needed help getting to the bathroom. 35 minutes after pressing her call button someone showed up, said she was not trained to assist her, and told her to just go in the bed and they would clean it up later. She later had to return to the hospital after a fall. No one ever called me or my father to check on her. After I reported these issues to a member of the sales team, no one in a supervisory role ever reached out to follow up. Based on our experience, I do not recommend this facility for rehab.

Robert Cook _{on Google}

Dec 15th, 2021

Both of my wifes grandparents rehabbed broken hips here 6-8 years ago and we had a great experience. Her grandmother needed to rehab again after a fall last month and its clear that Trilogy has let this location fall by the wayside since then. Rooms are dirty, air conditioning units dont work (multiple units can obviously be seen to be leaking from the outside, staff has been notified and seemed aware but nothing done), furniture is in need of repair. While the staff have been pleasant and accommodating, its clear they are severely understaffed for their needs often only having one LPN (who from what weve observed are only there to dispense medicine and manage paperwork, not actually assist patients unless absolutely necessary) and one aide for a hallway of 16-20 people. Physical and Occupational therapists often have to step in and help patients as theyre bringing people to and from therapy. The staff all seem to care and want to do a good job but unfortunately you can only provide the level of care you have the amount of staff to provide. We will never return after this experience and will stop recommending friends and family to come here for any rehab needs.