Glen Ridge Health Campus

Glen Ridge Health Campus

Chamber Rating

Verified Member
2.7 - (31 reviews)
8
4
3
4
12
Read Our 31 Reviews

Chamber Rating

Verified Member
2.7 - (31 reviews)
8
4
3
4
12
  • Dwight Witten

    UNDER NO CIRCUMSTANCES should you put anyone you care about in the "care" of this organization!!!!! They are extremely incompetent and dangerous. The staff is extremely rude and some quite hateful towards the residents ( in fairness we did meet 2 employees that were exceptional Mike and Rachel however besides that it is horrible) Several times they would not bring our loved one breakfast or lunch so we actually had to hire an outside organization just to sit in his room as advocates for him when family couldn't be there. We actually had a meeting with the CEO Ryan Green , the executive director marty , rose and kelly ( all key staff members) hoping they would help but they did NOT. Our loved one was not cared for in any sense of the word. He was left laying in his own feces for the majority of the day, he developed a UTI because of the lack of care, several times we would have to chase down his breakfast lunch or dinner because he was either forgotten about or simply ignored just to name a few examples Believe me there are PLENTY more! After having to send him to the ER as a result of their neglect we made the move to get him into a better home , we contacted the staff about his personal belongings on that Friday afternoon and we were told to come by and pick them up on Saturday Morning but when the family arrived OF COURSE they hadn't lifted a finger yet so they told the family member to come back on Monday to pick up his boxed up belongings when the family member arrived all of his belongings were just thrown into a trash bag and handed off to the family member which in my opinion is quite fitting because they treated my loved one like trash so why not treat his personal effects pictures , clock and all other items like trash. If you HATE the person that is need of care THIS IS THE PLACE FOR YOU !! However if you have any compassion at all for your loved one avoid this hell hole at all cost ! Take warning and read the negative reviews on this thread they are horrible and quite REAL.
    Apr 8th, 2024

  • Deborah Foushee

    My mother has been a resident at Glen Ridge several times for Rehabilitation, following some acute clinical events. She is now at her home and doing very well. All of the staff are so very caring and supportive - and were with each stay. She loved the food and the variety she could select from the menu. My brother and I both enjoyed meals with her and agree! They go the extra mile and made her feel special. Care and encouragement go a long way when mom needed more help than we could give her.
    Mar 31st, 2024

  • Pukar Gurung

    Glen ridge is the best place to work. You can find hardworking, helpful, friendly, staff members there. Our first priority is our residents.
    Mar 31st, 2024

  • Marsha Lomerson

    If you want your loved one that is bedridden to sit in their own feces and urine for well over 2 hours. Some of the AIDES that they have there are really nice but they have one that really need additional training. The area that was operated on ended up with an infection , had severe UTI. I just want to let the review readers know this prior to their decision.
    Mar 7th, 2024

  • CSR ELS

    My 86 yr old mom arrived late last night. Grateful she slept ok, but when she called the nurse button early this morning, no one came. She has a fractured T6 vertebrae and coming off a bad UTI. She got herself to the wheelchair and scooted with her feet to the bathroom! NOT IMPRESSED! Later found out they were short-staffed! Get your chit together!
    Feb 29th, 2024

Read Our 31 Reviews

About
Glen Ridge Health Campus

If you’re searching for high quality senior care in your neck of the woods, look no further than Glen Ridge Health Campus in East Louisville, KY. Located in one of Louisville’s finest neighborhoods, our senior living community provides reliable and trustworthy care to locals and their loved ones. We offer Personal Care, Skilled Nursing, Long-Term Care, and Short-Term Care in a setting that provides you comfort and support. Our residents can join in on any of our Signature Programs to sharpen their mind, stay fit, get social, or learn something new. At Glen Ridge Health Campus, we’re dedicated to offering a cozy, beautiful home where we go the extra mile to give you top-of-the-line care.

Contact Info

  •   (502) 785-8176
  •   (502) 785-8176
  •   Website

Questions & Answers

Q What is the phone number for Glen Ridge Health Campus?

A The phone number for Glen Ridge Health Campus is: (502) 785-8176.


Q Where is Glen Ridge Health Campus located?

A Glen Ridge Health Campus is located at 6415 Calm River Way, Louisville, KY 40299


Q What is the internet address for Glen Ridge Health Campus?

A The website (URL) for Glen Ridge Health Campus is: https://www.trilogyhs.com/senior-living/ky/louisville/glen-ridge


Q How is Glen Ridge Health Campus rated?

A Glen Ridge Health Campus has a 2.7 Star Rating from 31 reviewers.

Ratings and Reviews
Glen Ridge Health Campus

Overall Rating

Overall Rating
( 31 Reviews )
8
4
3
4
12
Write a Review

Dwight Witten on Google

image UNDER NO CIRCUMSTANCES should you put anyone you care about in the "care" of this organization!!!!! They are extremely incompetent and dangerous.
The staff is extremely rude and some quite hateful towards the residents ( in fairness we did meet 2 employees that were exceptional Mike and Rachel however besides that it is horrible) Several times they would not bring our loved one breakfast or lunch so we actually had to hire an outside organization just to sit in his room as advocates for him when family couldn't be there. We actually had a meeting with the CEO Ryan Green , the executive director marty , rose and kelly ( all key staff members) hoping they would help but they did NOT. Our loved one was not cared for in any sense of the word. He was left laying in his own feces for the majority of the day, he developed a UTI because of the lack of care, several times we would have to chase down his breakfast lunch or dinner because he was either forgotten about or simply ignored just to name a few examples Believe me there are PLENTY more! After having to send him to the ER as a result of their neglect we made the move to get him into a better home , we contacted the staff about his personal belongings on that Friday afternoon and we were told to come by and pick them up on Saturday Morning but when the family arrived OF COURSE they hadn't lifted a finger yet so they told the family member to come back on Monday to pick up his boxed up belongings when the family member arrived all of his belongings were just thrown into a trash bag and handed off to the family member which in my opinion is quite fitting because they treated my loved one like trash so why not treat his personal effects pictures , clock and all other items like trash.
If you HATE the person that is need of care THIS IS THE PLACE FOR YOU !! However if you have any compassion at all for your loved one avoid this hell hole at all cost !
Take warning and read the negative reviews on this thread they are horrible and quite REAL.


Deborah Foushee on Google

image My mother has been a resident at Glen Ridge several times for Rehabilitation, following some acute clinical events. She is now at her home and doing very well. All of the staff are so very caring and supportive - and were with each stay. She loved the food and the variety she could select from the menu. My brother and I both enjoyed meals with her and agree! They go the extra mile and made her feel special. Care and encouragement go a long way when mom needed more help than we could give her.

Business Response on Google Mar 26th, 2024
Hello, we love receiving positive reviews and appreciate you taking the time to share your thoughts. Thank you for the nice comments about our staff. We're happy you and your mother enjoyed the meals as much as we do!

Pukar Gurung on Google

image Glen ridge is the best place to work. You can find hardworking, helpful, friendly, staff members there. Our first priority is our residents.

Business Response on Google Apr 1st, 2024
Thank you for the positive review!

Marsha Lomerson on Google

image If you want your loved one that is bedridden to sit in their own feces and urine for well over 2 hours. Some of the AIDES that they have there are really nice but they have one that really need additional training. The area that was operated on ended up with an infection , had severe UTI. I just want to let the review readers know this prior to their decision.

Business Response on Google Mar 8th, 2024
We’re sorry to see that you had a negative experience with us and would greatly appreciate it if you could contact our Executive Director or our Compliance Hotline at 1-800-908-8618 (EXT 2800) or [email protected]. We thank you for the opportunity to speak with you.

CSR ELS on Google

image My 86 yr old mom arrived late last night. Grateful she slept ok, but when she called the nurse button early this morning, no one came. She has a fractured T6 vertebrae and coming off a bad UTI. She got herself to the wheelchair and scooted with her feet to the bathroom! NOT IMPRESSED! Later found out they were short-staffed! Get your chit together!

Business Response on Google Mar 3rd, 2024
At Glen Ridge Health Campus, we pride ourselves on providing exemplary service, so we're deeply disappointed to see that your mom's experience has not reflected that so far. We hope you'll reach out to our Executive Director or contact our Compliance Hotline at 1-800-908-8618 (EXT 2800) or [email protected]. We hope to hear from you soon.

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( 31 Reviews )
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12

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