AT&T Store

noemi dale _{on Google}

Apr 7th, 2024

I enjoyed my experience with Nathan both times i have been there he has taken such patience and great care of my needs.
have been to several stores in town and no matter what Nathan has been the best customer service agent i have had to pleasure of dealing with. thank Nathan for all your help and patience. Noemi dale

Janice Cohen _{on Google}

Mar 18th, 2024

The gentleman that helped me, Jared, was extremely helpful!!

Morgan Hawkins _{on Google}

Feb 15th, 2024

I had to switch a work phone over to my personal line. Nathan made the process very quick and seamless. I had a great experience and his customer service was top notch! Thank you, Nathan!

Liz Campos _{on Google}

Jan 16th, 2024

Excellent service, very satisfied

Eric David Keller _{on Google}

Jan 19th, 2024

Walked in to upgrade my phone. I asked the AT&T Employee and he pulled up my account and said I wasn't eligible. I told him that I am and, very rudely said, No you are not. I pulled up MyAT&T App and showed him and he said the app is wrong. I told him he was being rude and he replied that there was nothing he could do to help. I went to the store on South Ridge Road in Wichita and I upgraded my phone. No problems. Both the AT&T stores on Rock Road definitely need to learn Customer Service and etiquette. I called both stores before I drove there to make sure they had the phone I wanted in stock. They both said yes. The store on North Rock did have it but wasn't willing to do my upgrade for whatever reason. The store on South Rock Road said they didn't have it in stock and didn't talk to me on the phone. I pulled up my recent calls and showed him. He said yeah thats our phone number. I even knew his name. Disrespectful.