Chamber of Commerce

      First National Bank

      ( 3 Reviews )

      First National Bank
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      Chamber Rating

      Verified Member
      3.7 - (3 reviews)
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      Read Our 3 Reviews

      Chamber Rating

      Verified Member
      3.7 - (3 reviews)
      2
      0
      0
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      1
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      • Taylor Dixon

        I called today and asked if they had a notary avaliable. They told me yes. And I also asked if I had to be a member with the bank to come have something notarized. They told me I didn't have to be. But failed to disclose that there was a fee until after I got there and pulled my toddler our of the car. Just to have to leave and put him right back in due to them failing to disclose non members have to pay a fee. It would have been nice to know before coming in. Also the female working had no expression and didn't seem welcoming at all. Wouldn't reccomend this bank to anybody.
        Feb 13th, 2024

      • Adam Romano


        Mar 18th, 2023

      • Matthew Ward

        Very happy with my business relationship with FNB. Zack Ray has been fantastic to work with. Really has helped with everything from checks to loans. Highly recommended
        Dec 25th, 2019

      Read Our 3 Reviews

      About
      First National Bank

      First National Bank is located at 5625 Mills Civic Parkway, Suite 100 in West Des Moines, Iowa 50266. First National Bank can be contacted via phone at (515) 225-2641 for pricing, hours and directions.

      Contact Info

      Questions & Answers

      Q What is the phone number for First National Bank?

      A The phone number for First National Bank is: (515) 225-2641.

      Q Where is First National Bank located?

      A First National Bank is located at 5625 Mills Civic Parkway, Suite 100, West Des Moines, IA 50266

      Q What is the internet address for First National Bank?

      A The website (URL) for First National Bank is: http://www.fnbames.com/

      Q How big is First National Bank?

      A First National Bank employs approximately 20+ people.

      Q How is First National Bank rated?

      A First National Bank has a 3.7 Star Rating from 3 reviewers.

      Ratings and Reviews
      First National Bank

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      2
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      1
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      Taylor Dixon on Google

      image I called today and asked if they had a notary avaliable. They told me yes. And I also asked if I had to be a member with the bank to come have something notarized. They told me I didn't have to be. But failed to disclose that there was a fee until after I got there and pulled my toddler our of the car. Just to have to leave and put him right back in due to them failing to disclose non members have to pay a fee. It would have been nice to know before coming in. Also the female working had no expression and didn't seem welcoming at all. Wouldn't reccomend this bank to anybody.

      Business Response on Google Feb 11th, 2024
      Thank you for your feedback, Taylor. We apologize for the misunderstanding. We do offer non-customers notary services for a fee and will remind our customer service team to share that information with callers.

      Adam Romano on Google

      image

      Matthew Ward on Google

      image Very happy with my business relationship with FNB. Zack Ray has been fantastic to work with. Really has helped with everything from checks to loans. Highly recommended

      Overall Rating

      Overall Rating
      ( 3 Reviews )
      2
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      1

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