Bankers Trust

Great place
Oct 14th, 2023

Very accommodating. On-sure complimentary notary.
Jun 1st, 2022

Mar 21st, 2021

Wouldn't cash a check with the bank listed on the check because it was over the limit. Really? Then had the nerve to ask if I wanted an account there.............hmmm....NO
May 8th, 2020

DO NOT TRUST THE FALSE ADVERTISEMENT OF EARNING $250 ON THE FLYER THAT WAS SENT IN THE MAIL!!!!! After I opened the account and followed through with all of the requirements outlined with the promotion I was told that they are adding 30 days to see if I meet the requirements. The flyer states within 30 days of account opening you receive the $250 bonus. Now Im being told they can go as long as 60 days. They Do Not state that anywhere in their advertising! This is indeed false advertisement! Why would anyone want to continue to do business with a company who does not follow through, falsely advertises promotions and jerks you around. Then the customer service is EXTREMELY poor! I called Des Moines the representative I spoke to in Des Moines then transferred me to Cedar Rapids she didnt even tell me that she was transferring me! The rude manager Matt Tepley didnt tell me that I was talking to Cedar Rapids until a series of questions that were basically me trying to figure out how this rude individual was connected to me and who he was. I was dumbfounded to learn that he was the manager of the branch. He was rude and spoke to me as if I were a child or a dog. I was offended and so upset at his short and curt responses to the extent that I asked to speak with his manager. His manager Lisa Baker was extremely nice and apologized for the service that I have received thus far. However that doesnt take away from the fact they are running a promotion and not following through. I just want them to make good so to speak and follow through. I will contact my attorney to see if this falls under false advertising and would not care to do business with a company that thinks this is okay.
Oct 24th, 2018