The Window Source Of Central Iowa

Apr 7th, 2022

Jan 27th, 2022

Good product but the customer service with Kent left much to be desired. They called AFTER their scheduled install time to let us know they wouldn't be coming that day. When the rescheduled day came, no one showed up until 1 hour after install time. I had to call them to make sure they were still coming! We were offered no credit for the inconvenience of them not keeping their scheduled time twice and when I asked to have Kent call me to discuss our concerns, it took four times of me calling (over the span of 4 weeks) to ask to speak with him before hearing back. When he finally did call, he was rude rather than apologetic about their lack of communication and punctuality. Service: Installation
Jan 2nd, 2022

We absolutely love our new windows and patio door. The crew who came to our house were professional, personable, polite. They got to work and stayed with the job until it was finished. Their work ethic was on point. From the initial contact, estimate and installation, it was an enjoyable transaction. The price was very fair and materials are top shelf. I would definitely recommend them to others. We had a construction glitch (no fault of Window Source) and they resolved the issue for us which wasn't part of the initial estimate. Thank you so much for going the extra mile. Seriously folks, if you need windows, you need to give Window Source a call. Service: Installation
Dec 3rd, 2021

We had 2 windows damaged by the deracho and the original installer said that the company of the windows were no longer in business but gave us an estimate. We decided to "look around" and The Window Source came out immediately, gave us a good price, had 2 more windows priced and decided to replace 4 windows at a very good price. Because of the back log of products we did have to wait for 4 months, but as soon as they came in, an installation date was scheduled within a week and we have 4 new windows! The 2 guys were professional,courteous, cleaned up both inside and outside and the job was completed in a timely manner. We are VERY pleased with everything from the first initial phone call ( Roberta is amazing!) right through clean-up. Absolutely would recommend this company.
Nov 9th, 2021