Body And Brow Boutique

Eliohna LaFree _{on Google}

Apr 5th, 2024

Don't come here for lashes. They don't know what they are doing and will feed you with lies when met with complaints. Taking personal responsibility for mistakes made is not hard. Lashes should not fold back into themselves into a spiral like mine did. I have naturally nice long and thick lashes and wanted them to look a little nicer so I didn't have to wear mascara. But now, I can't even wear mascara to remedy what they did-my lashes are bent back into my eyelids and look totally crazy until they grow out... relifting them is too damaging- only solution to a bad lift is to let them grow out. I asked more than one lash tech and was told the same thing.
I was told by other lash techs that they looked overprocessed, and the wrong sized cone was used. I knew they looked messed up when I got them done and went back in to be told they would "calm down" over the next few days and to use the products on them that was recommended I purchase (I was sold a problem and a remedy that didn't really work essentially). My lashes were in great shape when I went in - never have even worn fake lashes, so this is not from prior damage. I was met with a refusal to discuss my complaints in email as I did not want to be lied to again verbally. They eventually agreed to redo them, and I denied that option because I did not want to damage them further so soon after treatment (also recommended by other lash tech).
Also, if they could have been "smoothed out", why was that not offered day of when I mentioned the issue in the chair or when I came back in to mention I did not like the way they looked? Instead I was told they would settle down which is not true and that only happened because my lashes were fine-- also not true-- once they are set they are set and i do not even have fine lashes (if that were the case, the tech should have adjusted for that instead of noticing after over processing them) I was denied a refund or even a partial refund, and no apologies were made nor any responsibility taken.
Edit- the manager bold faced lied and told me that they looked that way because I "asked for a dramatic lift". She said this was in the notes, which is a total lie.
Show this picture to any reputable lash tech. A mess up is forgivable, but telling bold face lies to cover your azz is unforgivable. Mess ups happen, and lashes grow back, but you can't fix anything once you start fibbing. Is "I am sorry let me make it right" that hard? I would have come back for other services and never written this review. Instead, I had to contact my bank to get a refund.
Please beware ladies- dishonest, and will refuse to communicate in writing because they LIE.

Elizabeth Young _{on Google}

Mar 26th, 2024

I have been using Gretchen for waxing for about a year and shes been great!

H Carroll _{on Google}

Feb 24th, 2024

Visited for a quick facial wax from out of town. Overall, I had a fantastic experience at this salon and would highly recommend it to anyone looking for a friendly and professional facial waxing service. The staff was knowledgeable, the atmosphere was inviting, and the results were amazing. I will definitely be returning for future waxing services when Im back in town.

Jennifer Daugherty _{on Google}

Mar 2nd, 2024

Do not recommend for spray tan. Received a "deluxe" tan on a Monday evening. Followed all instructions that were given. Neck was blotchy but thought maybe it would even out in a day or two after showing, it did not. By Wednesday neck was still blotchy and at this point the tan had worn off of my feet and knees and around my sports bra. Called Thursday morning, at this point it had only been 66 hours (less than 3 full days) since receiving the tan. After answering every question that I was asked (such as, "are your socks tight?", aren't yours??) they offered to give me some product suggestions to remove the tan or I could book and pay for another appointment to do it all again. No thanks I already dropped $66 after tip for a "tan" that lasted less than 3 days!