Jim's Garage, Inc

Great service very fair pricing polite quick and efficient
Mar 4th, 2024

Mar 1st, 2024

All the staff were very polite and helpful! Thanks Jim & family
Feb 27th, 2024

Feb 17th, 2024

This was the worse service ever. I usually am patient with others and their business it takes me a lot to do anything or act even a tiny bit stern. But I called asking how long the tow truck was going to take to come, my insurance called them to come pick up my car and a lady answered and started asking in the rudest voice Ive heard from someone in customer who are you I dont know who you are what your car is why did you even call me like come on when all I asked was how far away the tow truck was. This was 10:30 at night and my insurance called them, who else would be getting towed at this time even though I gave them my information prior. She said half an hour which wasnt true. And I hung up. This man comes and hes smoking. He said have you tried to start it because I dont want to waste my time coming here I said yes for an hour with 2 different cars and with jumper cables. He said those dont work and proceeded to take out jumper cables and do the same thing I did. At this time its almost 11 and Ive been out since 8:30, I want to get my car to the mechanic and leave. After 10 minutes of trying to start my car again I ask if we can just bring it to the mechanic like I wanted because Ive been out for hours and he said fine since you guys are in such a rush I was just trying to help but whatever and then tells me that he needs to keep my keys and I said that Im okay Ill keep them Ill put the car in neutral and follow you to the mechanic, after a while of him saying he needs them he says whatever and we are on the road, we get to the shop and he places the car in the middle and front of the entrance and I ask if he can move it so its not literally blocking the business and he says no so I literally have to put it in neutral and do it myself. He takes his picture and says that he has done his part and just leaves This is the absolute worst place ever and I will never recommend this place to anyone. If my insurance wants to dispatch them to me again Im canceling because absolutely not
Mar 21st, 2024