Comfort Inn

Comfort Inn
Yext Power Listing.

Chamber Rating

Verified Member
3.3 - (453 reviews)
129
100
83
53
88

About
Comfort Inn

Comfort Inn is located at 2122 Holiday Lane in Franklin, Indiana 46131. Comfort Inn can be contacted via phone at (317) 736-0480 for pricing, hours and directions.

Contact Info

Questions & Answers

Q What is the phone number for Comfort Inn?

A The phone number for Comfort Inn is: (317) 736-0480.


Q Where is Comfort Inn located?

A Comfort Inn is located at 2122 Holiday Lane, Franklin, IN 46131


Q What is the internet address for Comfort Inn?

A The website (URL) for Comfort Inn is: https://www.choicehotels.com/indiana/franklin/comfort


Q How big is Comfort Inn?

A Comfort Inn employs approximately 20+ people.


Q How is Comfort Inn rated?

A Comfort Inn has a 3.3 Star Rating from 453 reviewers.

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Ratings and Reviews
Comfort Inn

Overall Rating

Overall Rating
( 453 Reviews )
129
100
83
53
88
Write a Review

Luciana Galarza on Google

image It's beautiful when you walk in, and that's where the positivity ends. The place is dirty, not well-kept, and dilapidated. This place should never be your first choice, it shouldn't even be your tenth. Dirty bathtubs, disgusting water fountains, mismatched colors on towels in the rooms, coffee machines in the bathrooms, ripped curtains. It's truly an experience. Not a good one, but an experience nonetheless. The staff, however, is very friendly, and the breakfast here is about what you'd expect. No better or worse than any other cheap hotel. In short, this is the place you stay at when you didn't plan ahead of time and everywhere else nearby is completely booked.


Brian Glass on Google

image Rooms not as advertised


Gabriel Hendrickson on Google

image Animal FECES (POOP) in room
DO NOT SLEEP HERE, they do not clean the rooms and if you so happen to complain about the lack of cleanliness or even a pile of dog poop in the corner of your room they will charge your deposit out of spite and anger of you bringing it to their attention. They very clearly do not clean the room if so I dont understand how a pile of dog poop goes unnoticed by someone who is supposed to be cleaning it. I am appalled that I was allowed to sleep next to fecal matter under the presumptions that I would be sleeping in a clean room. Cleaners were very rude and when I was leaving the repeatedly said dirty room to me as if I hadnt just looked at a pile of dog poop that they left to dry in the corner.
Safety: Not up to health standards, feces left in rooms to dry do not sleep here if you value your health and cleanliness.


bethany sangl on Google

image Very amazing, chill 30 year old here. DONT PICK THIS HOTEL. Pick any freaking other one around here. We booked two rooms for a 15 year old boys birthday party. Within (Im not joking) 20 minutes there were two police officers here. I was so confused. The officer said that he got a call because there were so many calls to the front desk about a fight. He can tell by my face that Im absolutely puzzled. Yelling and cussing he said. We are a Christian family celebrating the day before his birthday so we arent waking up Easter morning for church at a hotel. One room the toilet doesnt even flush so we got the pleasure of having the boys come next door and use ours all night! We checked in about 11:30 pm after a late dinner. Asked for a late checkout after all of the inconvenience and it was undoable. Honestly, Ive never been so ready to be home in a hotel. WORST hotel experience to the point where Im almost shaking making this review. This place is actually awful.


Beryl Ledoux on Google

image I have never been refused service for having a service dog in anyhotel ever. The on duty manager, Robin, refused us a room. Even after identifying both federal and Indiana Ada laws, she refused. This is not a comfort dog or emotional support animal but a dog utilized for mobility, which is protected under state and local statutes.
I was humiliated in front of other guests.
She actually expected me to be happy she refunded my reservation fee.
Totally uncalled for behavior.
Noteworthy details: Don't go here.

Business Response on Google Jan 11th, 2024
Hi BerylActully you both (Husband and wife) telling diffrent stories about dog. husband came and didn't mentioned anything about dog but when frontdesk asked him that do you have any pet and he said yes and then he said it's emotional support animal (Which is not qualify service animal by ADA).Then you came in and stated cursing front desk employee about dog infront of other guests. Front desk employee try to explain about your emotional support animal but you wasn't ready ti listen anything. When front desk employee ready to give you room then you refuse to pay security deposit which is required by hote for each and every guest. You said you don't have to pay security deposit because you have service animal. Deposit money doesn't have anything to do with service animal. That deposit is required to each and every guest whoc check in to our hotel. She sisn't rent you room because of your behaviour toward our employee and becasue of depost, not because of your emotional support animal.

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Overall Rating

Overall Rating
( 453 Reviews )
129
100
83
53
88

Write a Review

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