Franklin Place Apartments

Margo Pastoriza _{on Google}

Aug 14th, 2023

Things aren't perfect here, but is any rental. When Nicolle took over as manager and Tony as maintenance stuff actually started getting done. The management staff do care and do their best to get stuff done here. The improvements were almost immediately visible. For the most part it is very safe here however there are some destructive and bad kids. But that is the case with most apartment complexes. I did notice a review on here regarding the new assistant manager Tyler, the review wasn't very nice about . I will say in my experiences with Tyler she has been very pleasant and also gets things taken care of.

Kelli Smith _{on Google}

Jun 11th, 2023

I no longer live at these apartments but I have some family members that do. A few days ago, my sister and her friend walked down to the office to ask a question, the new lady in the office started screaming at them and forced them outside. Side note: my sister and her friend are both special needs. My sister instantly teared up. This lady does not need to be in customer service whatsoever. It is not Nicole, who has worked here for years. But my family also has had mold issues, leaks, broken appliances that haven't been fixed for 6 months or more and just problems in general. I highly do not recommend this place.

Chrystal Jones _{on Google}

Apr 16th, 2023

Nicole is really nice and does a great job around the community. Maintenance works hard. People are friendly. I feel safe letting my children play outside. They work really hard to make it a safe community. Thank you Franklin Place staff.

Anna Sudler _{on Google}

Dec 30th, 2023

Neighbors can be rude but thats normal. The leasing office sucks to deal with. The head lady doesnt even know how to write a proper email and is extremely rude. They straight up hung up on me when I was calling about an important package that I was supposed to receive. They are extremely slow when getting things like a dishwasher in after it breaks. They are not considerate of mental illnesses whatsoever as well. I am a younger person that struggles with complex ptsd and every time I have an episode the cops were called and the entire complex including the leasing office made it seem like domestic abuse. They gave me an extremely bad reputation and I ended up having to leave because I didnt feel safe. My car was even messed with and the neighbors above me would be passive aggressive with me and cause most of my episodes as well. I felt like a freak there. Also the rent is a total rip off. Its supposed to be like section 8 and there are people there that do need lower income housing but they still rip you off. They evicted a lot of people during my lease I noticed. They also got extremely rude with me and me roommate because they dont do split payments and we had paid half of our rent. If you pay some of the rent at an apartment they legally cannot evict you. So they were mad. In my opinion, youll have a better time somewhere else.