Members Choice Federal Credit Union

This bank has been nothing but unprofessional! No matter what type of concern I have they have not been able to help one time! They are not very well trained at their jobs! Or they just don’t train!
Dec 24th, 2019

Dec 10th, 2019

Dec 6th, 2019

Very unprofessional. The CEO, Lori, told me I was not welcome back on the premises due to a disagreement in which I asked her not to raise her voice but she continued to do so. The lady is crazy. I was not allowed back on premises because I was resigning, and I asked to close my bank account that I was unwillingly forced to open with Members Choice. She told me I could not access my full funds without paying a $25 account closing fee (for an account I did not even ask for!). I was banned from the premises and then 20 minutes later I received a call that actually, since I was a former employee, the account should have been closed for free. Though I was banned for being correct, all of my money was still in my account, so of course I came back one last time to close my account. Lori is an awful CEO and does not know the policies at all.She does not deal well with disagreement and is highly unprofessional. Choose a different bank!!!!!!!! Read the reviews, this is not a rare case!
Aug 1st, 2019

Feb 16th, 2019