Indiana Members Credit Union

Kat C _{on Google}

Jul 26th, 2023

These reviews are old and from a former credit union called Member's Choice. Indiana Members Credit Union is exceptional. I opened an account with them in 2015, at the Carmel branch off of 96th and the experience was fantastic. I am in Bloomington now, and I use the Elletsville branch and absolutely love all of the staff. The women are eager to help, will go above and beyond, and always make me feel like I am part of the family. Please ignore the previous reviews. I don't know why on earth Member's Choice reviews are stuck on the new branch. It's a shame because anyone looking for a new bank who sees them is going to miss out on a great credit union.

Mary Arthur _{on Google}

Nov 5th, 2019

Great service.

Nathan Stang _{on Google}

Oct 30th, 2018

No one at this location knows enough to be of any assistance with even the most basic issues and questions. The interface on their website is out-dated and nearly impossible to use. This credit union is woefully behind the times. You're better off going with IU Credit Union, or just using a good online bank like Ally.

Kate Sisson _{on Google}

Jun 13th, 2019

Very unprofessional. The CEO, Lori, told me I was not welcome back on the premises due to a disagreement in which I asked her not to raise her voice but she continued to do so. The lady is crazy. I was not allowed back on premises because I was resigning, and I asked to close my bank account that I was unwillingly forced to open with Members Choice. She told me I could not access my full funds without paying a $25 account closing fee (for an account I did not even ask for!). I was banned from the premises and then 20 minutes later I received a call that actually, since I was a former employee, the account should have been closed for free. Though I was banned for being correct, all of my money was still in my account, so of course I came back one last time to close my account. Lori is an awful CEO and does not know the policies at all.She does not deal well with disagreement and is highly unprofessional. Choose a different bank!!!!!!!! Read the reviews, this is not a rare case! Go to Kamren, however, if you choose to bank here!