Mr. Duct
-
1121 E Main St Ste 126
Saint Charles, IL 60174 - (630) 587-0021
- Website
Chamber Rating
-
Barb Hensel
Great fast service and pricing. Definitely will use again
Dec 6th, 2020 -
Anne Alferos
He did a very thorough and professional clean. No task was skipped (like others have done), i was very pleased with the work. Also, they did not try to addon other costs, it was all identified up front and the cost was less than other companies.
Nov 17th, 2020 -
Charlene C. Stevenson
The technicians and the administration teams are patient, professional, and customer focused. I highly recommend that you use their services.
Nov 4th, 2020 -
Deborah L
Today we had Mr. Duct out to the house for duct cleaning and I couldn't be happier with our technician Pedro. He was very professional and thorough and pleasant to speak with. I highly recommend Mr. Duct for your duct cleaning! Will definitely call them again when the need arises!!!!
Jun 2nd, 2020 -
Adrian Harris
Not happy with our recent experience. Overcharged and bad company experience. This is the second time we called these guys. We moved to a new condo this summer, we called them for a duct cleaning. They told us that our flame sensor needed to be replaced soon, they tried to clean it, but sure enough our heat was not working. We needed a flame sensor replaced, which is a quick and standard procedure. It took several weeks for them to come out. Technician was nice, but unprepared. He said he had no idea what what our problem was before he got here. He needed to leave and buy the part which wasted more time. We were charged $129 for a ~$10 part (Packard PFS014), on top of the regular service charge. He said the company was at fault for lack of communication and organization. When we called the company to talk about this, The representative Taylor was rude and not helpful at all. She said we agreed to the payment before the work, but we did not see anything until the bill. This is a warning to anyone who uses Mr Duct, to double check everything before they do anything or there will certainly be additional charges. There is supposedly a "loyalty" discount, but we did not get any benefit from our loyalty.
Nov 6th, 2021
Contact Info
- (630) 587-0021
- [email protected]
- Website
Questions & Answers
Q What is the phone number for Mr. Duct?
A The phone number for Mr. Duct is: (630) 587-0021.
Q Where is Mr. Duct located?
A Mr. Duct is located at 1121 E Main St Ste 126, Saint Charles, IL 60174
Q What is the internet address for Mr. Duct?
A The website (URL) for Mr. Duct is: http://www.mrductcleaning.com
Q How big is Mr. Duct?
A Mr. Duct employs approximately 20+ people.
Q How is Mr. Duct rated?
A Mr. Duct has a 4.7 Star Rating from 49 reviewers.
Ratings and Reviews
Mr. Duct
Overall Rating
Overall Rating
( 49 Reviews )Barb Hensel on Google
Great fast service and pricing. Definitely will use again
Anne Alferos on Google
He did a very thorough and professional clean. No task was skipped (like others have done), i was very pleased with the work. Also, they did not try to addon other costs, it was all identified up front and the cost was less than other companies.
Charlene C. Stevenson on Google
The technicians and the administration teams are patient, professional, and customer focused. I highly recommend that you use their services.
Deborah L on Google
Today we had Mr. Duct out to the house for duct cleaning and I couldn't be happier with our technician Pedro. He was very professional and thorough and pleasant to speak with. I highly recommend Mr. Duct for your duct cleaning! Will definitely call them again when the need arises!!!!
Adrian Harris on Google
Not happy with our recent experience. Overcharged and bad company experience.
This is the second time we called these guys. We moved to a new condo this summer, we called them for a duct cleaning. They told us that our flame sensor needed to be replaced soon, they tried to clean it, but sure enough our heat was not working.
We needed a flame sensor replaced, which is a quick and standard procedure. It took several weeks for them to come out.
Technician was nice, but unprepared. He said he had no idea what what our problem was before he got here. He needed to leave and buy the part which wasted more time. We were charged $129 for a ~$10 part (Packard PFS014), on top of the regular service charge. He said the company was at fault for lack of communication and organization.
When we called the company to talk about this, The representative Taylor was rude and not helpful at all. She said we agreed to the payment before the work, but we did not see anything until the bill.
This is a warning to anyone who uses Mr Duct, to double check everything before they do anything or there will certainly be additional charges.
There is supposedly a "loyalty" discount, but we did not get any benefit from our loyalty.
Overall Rating
Overall Rating
( 49 Reviews )Write a Review
Real Estate Agents Near Me in Saint Charles, IL
The McKay Group
Saint Charles, IL 60174
630-587-4672 ( 11 Reviews )
Paolo Ancona - Paolo Ancona, Coldwell Banker Realty
St. Charles, Illinois 60174
(630) 278-9959 ( 24 Reviews )
Coldwell Banker Realty - St. Charles
Saint Charles, IL 60174
630-377-1771 ( 10 Reviews )
Berkshire Hathaway Starck Real Estate
Saint Charles, IL 60174
630-377-9200 ( 6 Reviews )
Lauren Smith - Keller Williams
Saint Charles, IL 60174
(630) 301-8044 ( 0 Reviews )
Mike Wise | Baird & Warner
Saint Charles, IL 60174
(630) 935-8100 ( 0 Reviews )
Jim DuMont | Baird & Warner
Saint Charles, IL 60174
(815) 762-0085 ( 1 Reviews )
RE/MAX All Pro
Saint Charles, IL 60174
630-513-6100 ( 14 Reviews )