Office Depot

I went and got a pack of Office Depot brand Staples. Two staff members couldn't figure out how to ring up Staples! Come on man. That's ridiculous.
Apr 8th, 2024

Clean store with variety
Apr 5th, 2024

I submitted an online order for invitations. An associate called me when the order went through to confirm that I wanted a small white border on the edge of the invitations. I confirmed that I wanted the border. Associate understands and call ends. I go to pick up invitations and there is a long wait in line to pickup when in reality my order should have been on the pickup counter so I didn't need to wait. So I wait and there are employees who seem to be doing nothing but somehow can't help me? I finally get up there and get my order after the employee walks around confused on where it was. Then I ask to buy stamps and he sends me to different counters where I have to wait in line again....even though he was available. I get home and look at the invitations and they were done so poorly. 1. The white border was not included 2. Corners were cut on an angle for some reason but we're not uniform and weren't even on all four corners. Really weird. I have no idea how someone thought that looked good. 3. I noticed white dots on the invitations which were not part of the design. 4. The envelopes provided were way bigger than the invitations. Overall, a huge fail for Office Depot and I will never use their print services again. And if you're wondering...no, I did not go back to complain. They did such a BAD job that I didn't trust them to do better and it wasn't worth multiple trips to get it done. I fixed the corner cuts myself as best I could and moved on. But I DO NOT RECOMMEND THIS BUSINESS FOR PRINTING SERVICES.
Mar 14th, 2024

Feb 5th, 2024

I bought a desk chair online from this location because they didn't have it in the Springfield location. I paid extra for assembly so that I could drive up there and pick it up. After calling and confirming that it was assembled and ready to go, I arrived and found it still in the box. The manager wouldn't even talk to me other than a shrug and telling his employees (who were very nice) to refund the assembly charge and then I was on my own to get it out to my car. At that point I would have shipped it to my house and saved the long drive OR bought it anywhere else. Stay away from this location.
Feb 1st, 2024