Hours

Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 2:00 PM
Sunday:
Closed
Monday:
9:00 AM - 5:30 PM
Tuesday:
9:00 AM - 5:30 PM
Wednesday:
9:00 AM - 5:30 PM
Thursday:
9:00 AM - 5:30 PM

Chamber Rating

Verified Member
2.1 - (14 reviews)
3
1
0
0
10
Read Our 14 Reviews

Chamber Rating

Verified Member
2.1 - (14 reviews)
3
1
0
0
10
  • Michele Andre

    A shared acct with my daughter and a check in both of our names brought me to this branch today. Wow. Condescension was overwhelming. I felt judged and belittled. Wasn't sure why. They would not cash or deposit the check and blamed the payer. I found out later, it absolutely should've been. I noticed their reviews are not glowing. Now I know why.
    Sep 2nd, 2023

  • Shelly Martin

    I got a cashier's check from someone who banks there I called this bank they told me it was good so I deposited it and now my account is overdrawn so I called them again and they are still saying there's enough money in the account! So why didn't the check go through! Cost me almost 500 for lies
    Dec 30th, 2022

  • Marshall Sinnott

    If I could give them zero stars I would. They will close your account after thirty days of inactivity even if its out of your control and then request you be there in person to reopen the account even though you have been with them for years and live out of state. Staff are never friendly and could care less about the customers. I wouldnt recommend this bank to anyone.
    Sep 20th, 2021

  • Dakota Pflaume


    Feb 6th, 2021

  • Theresa Piper

    Not very empathetic or nice when engaging in a conversation regarding their policies. Should show a little more compassion for the local citizens they represent.
    Jan 15th, 2021

Read Our 14 Reviews

About
Fifth Third Bank & ATM

Fifth Third Bancorp is a diversified financial services company headquartered in Cincinnati, Ohio. The Company had $144 billion in assets and operated 1,191 full-service Banking Centers, including 94 Bank Mart locations, most open seven days a week, inside select grocery stores and 2,541 ATMs in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Pennsylvania, Missouri, Georgia and North Carolina. Fifth Third operates four main businesses: Commercial Banking, Branch Banking, Consumer Lending, and Wealth and Asset Management. Fifth Third also has a 18.3% interest in Vantiv Holding, LLC. Fifth Third is among the largest money managers in the Midwest and, as of June 30, 2016, had $305 billion in assets under care, of which it managed $26 billion for individuals, corporations and not-for-profit organizations. Investor information and press releases can be viewed at www.53.com. Fifth Third's common stock is traded on the NASDAQ Global Select Market under the symbol "FITB." Fifth Third Bank was established in 1858. Member FDIC, Equal Housing Lender

Contact Info

Services

  • Checking Accounts
  • Savings Accounts & CDs
  • Credit Cards
  • Online & Mobile Banking
  • Investment Services
  • Consumer Loans
  • Safe Deposit Boxes

Images

Questions & Answers

Q What is the phone number for Fifth Third Bank & ATM?

A The phone number for Fifth Third Bank & ATM is: (815) 232-1299.


Q Where is Fifth Third Bank & ATM located?

A Fifth Third Bank & ATM is located at 1534 South West Avenue, Freeport, Illinois 61032


Q What is the internet address for Fifth Third Bank & ATM?

A The website (URL) for Fifth Third Bank & ATM is: https://locations.53.com/il/freeport/1534-south-west-avenue.html


Q How big is Fifth Third Bank & ATM?

A Fifth Third Bank & ATM employs approximately 20+ people.


Q What days are Fifth Third Bank & ATM open?

A Fifth Third Bank & ATM is open:
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Sunday: Closed
Monday: 9:00 AM - 5:30 PM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM


Q How is Fifth Third Bank & ATM rated?

A Fifth Third Bank & ATM has a 2.1 Star Rating from 14 reviewers.

Ratings and Reviews
Fifth Third Bank & ATM

Overall Rating

Overall Rating
( 14 Reviews )
3
1
0
0
10
Write a Review

Michele Andre on Google

image A shared acct with my daughter and a check in both of our names brought me to this branch today.
Wow.
Condescension was overwhelming. I felt judged and belittled. Wasn't sure why.
They would not cash or deposit the check and blamed the payer.
I found out later, it absolutely should've been.
I noticed their reviews are not glowing. Now I know why.


Shelly Martin on Google

image I got a cashier's check from someone who banks there I called this bank they told me it was good so I deposited it and now my account is overdrawn so I called them again and they are still saying there's enough money in the account! So why didn't the check go through! Cost me almost 500 for lies


Marshall Sinnott on Google

image If I could give them zero stars I would. They will close your account after thirty days of inactivity even if its out of your control and then request you be there in person to reopen the account even though you have been with them for years and live out of state. Staff are never friendly and could care less about the customers. I wouldnt recommend this bank to anyone.

Business Response on Google Feb 7th, 2022
Hi Marshall, I'm sorry to hear your experience has not lived up to the quality of service we strive for at Fifth Third. We'd like to find out a bit more to see if there's anything we can do to help. Would you mind calling us at 877-833-9973 so we can assist you?

Dakota Pflaume on Google

image


Theresa Piper on Google

image Not very empathetic or nice when engaging in a conversation regarding their policies. Should show a little more compassion for the local citizens they represent.

Business Response on Google Jul 13th, 2020
Thank you for taking the time to leave us a review. We're very sorry to hear you didn't receive the kind of service we strive to give our customers at Fifth Third. If you'd like to discuss further, please give us a call at 877-833-9973. Your business is important to us.

Load More Reviews

Overall Rating

Overall Rating
( 14 Reviews )
3
1
0
0
10

Write a Review

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