Down Under Endeavours

My wife and I had an incredible experience for our honeymoon thanks to Corinne and her team at Down Under Endeavours. When Covid interrupted original plans, they rescheduled everything and planned us an entirely new trip to a new destination at no-charge and with no hassle. They made the process and trip so easy for us, we would have been at a loss without their coordination of testing, flights, transfers, and booking all lodging and excursions for us.
Dec 16th, 2021

We just returned from the most incredible honeymoon (Moorea and Bora Bora) thanks to Laura Tober and the Down Under Endeavors team. COVID significantly altered our plans, but Laura guided us through cancelling our original trip planned for the Maldives in 2020 and rebooking a totally new destination in 2021. Laura is a pro and is extremely knowledgeable (not to mention patient, working with us for nearly two years as we had to restart planning multiple times due to COVID!). Also, we felt like we benefitted from not waiting and traveling when we did (Sept 2021) as the resorts werent at max capacity and we received an awesome upgrade! Highly recommend working with Laura and the Downunder Endeavors team!
Sep 9th, 2021

As travel begins to open up again, I would like to offer an "interim" review of our experience with Down Under Endeavours. Almost two years ago we began planning a trip to New Zealand's South Island to see the stunning landscape that we missed due to time constraints when we travelled to NZ about 20 years ago. The team worked with us diligently through several iterations of the itinerary until we had what we wanted. In mid-March 2020 we ready to go when the doors of New Zealand slammed shut! We consulted with Corinne, not knowing what was in store for all of us, and decided to postpone until Nov 2020 (hindsight is 20/20). By early 2021 we knew our NZ trip was out of the question, and Corinne worked to obtain refunds on 90%+ of our costs. At that time, we switched our trip to Costa Rica and are looking forward to a new adventure. It has been a frustrating period, but not frustrating with DUE and Corinne as they communicated with us, worked to get refunds and again went through multiple iterations of itineraries until we were happy. I hope to add a stunning review after our holiday.
May 24th, 2021

Feb 25th, 2021

PSA - Do not use this agency if you plan to use hotel points for your trip. When we signed up for trip planning and paid the $250 fee, we did not realize and were not told that the agency has a booking minimum for each trip......ours was $8,000. Since we planned to use our points for hotel stays, we couldn't come close to the 8k minimum needed for them to book the trip for us. We were also surprised they were not willing to lower their minimum, perhaps to 2-3k, and instead, they could have focused on booking the tour/excursions for us that would have hit that minimum. I feel they are boxing out a demographic of savvy travelers who save up their points for big trips, like those to Australia + New Zealand (our honeymoon!) We have plenty of money to spend just not in the traditional hotel way! To that end, I would also think if you decided to stay in Airbnbs or VBROs on your trip, you would also not be able to hit their minimum since that doesn't count as booking through their hotel vendors (just a thought, our focus was on the points though). I gave the agency 4 stars in this review because we were given great recommendations by our agent Avalon for itineraries around Australia and New Zealand. We learned after the fact that the $250 is for the trip itineraries, and the booking minimum is for the actual service of them booking things for you + the in-country 24/7 support, etc. We value the travel advice we were provided and it certainly helped shape our trip, but we are deeply disappointed we couldn't use their whole service due to the minimum. Thank you Avalon and hope this serves as some insight/advice for Down Under!
Jan 24th, 2020