Quality Transmission & Auto Service Inc.

They said they fixed the problem the first time I took it there. They didnt. Took it back. They kept my vehicle for 3 weeks and didnt touch it until a few days before I picked it up. The guy would never call me for updates. Never filled me in unless I called him. I was constantly calling them and they rarely answer. Now my truck is messed up again and its THE SAME PROBLEM that they said they originally fixed twice and didnt. So now Im taking it somewhere else because this is the third time with the same problem. Dont go here unless you want to waste your time, money and have to chase after someone for answers. Service: Transmission
Mar 11th, 2023

Please - do not use this shop. I brought my car here, on a recommendation from my regular mechanic due to transmission warning lights on my car. We had the car towed to the shop on January 5. Communication was lacking and after several calls, conversations, we got the car back on January 21. The check engine light and transmissions lights went on again on January 30th. (the previous week I was out of town on a work trip and the car was not driven.) We brought the car to the dealer, and they looked into the issues. They found amongst other things: 1. Transmission fluid leaking from multiple spots2. Engine mounts unplugged3. Missing battery car cover4.  Wire clips mangled or left loose.We called Franco and dropped the car off on February 1. We did not get the car back until February 14th!The weekend of Feb 11th, prior to getting the car back, we decided to buy a new car, and found one and planned on trading in the car on the 14th. WE picked it up at 8am and I drove to work and to the dealer, after 28 miles of leaving the shop, the same darn problem!! Lights all go off, and D flashes. I called Franco and he said to bring it back, but I was trading it in in 20 minutes! Franco kept saying to bring in the car, but I had already spent 1600 on rental cars, due to them having the car for so long, I just wanted to get rid of the car, I completely regret using this shop. If they had been upfront, and said i needed a new transmission, instead of rebuild, we would had made a different decision. I did call my regular mechanic and advised him to no longer recommend this place. We have tried to work with the shop afterwards, but they are not communicating.
Feb 26th, 2023

Excellent business for car repair needs. Mike is wonderful to work with.
Feb 25th, 2023

Jan 25th, 2023

Jan 24th, 2023