RideCar Limousine

Jul 1st, 2021

Fraud!!!!!!!! Wish I had the last review from 9 months ago. Attempted to cancel my reservation right away within their stated cancellation policy of 24 hrs.There is no chat service and when you call the customer service number you get redirected to leave a message at another #!!!!!! The email address for customer service is non existent! The business owner’s reply to last posted review is a complete lie. Working with my credit card company to dispute.
Dec 9th, 2020

Booked limo service for my brides bridal party to get to hair and makeup. Driver was 40 minutes late causing us to move appointments the day of the wedding. Turned out he went to the drop off location first. Manager called me to say he had my card number wrong for the booking and tried to use that as the reason for the driver being late, even though this was already 10 mins after pickup time. Was told I'd get some of the cost refunded for the trouble - never happened. I saw the good reviews here and opted to use them. Overall, the experience I had was terrible, would've been better off giving $500 to a homeless guy for piggy back rides. Edit after owner response: Saw the notice on reply way late cleaning up emails. I'm pretty sure I have the right company - I still get your emails with updates, same name and logo - [email protected], let me know if that's not this company. At this point, it was almost 3 years ago, so everyone is past it but my review is accurate and to play it off as me having the wrong company over a year after the review would be dishonest.
Apr 27th, 2020

THIS PLACE IS A SCAM I ordered a limo for months in advance -it made me pay right away which I was okay with. I never received a confirmation email, a phone call, a receipt, NOTHING! A few weeks later I emailed them asking for some sort of confirmation - absolutely no response. I messaged them on their "chat" website - no response. I finally am messaging them again on their "live chat" (nothing live about it) asking to at least cancel what I have paid for since I don't think they are going to follow through AND NOTHING! Just took $200 of my money and disappeared...
Mar 9th, 2020

Exactly this is called excellent customer service! From my inquiry to picking up. Best limo service in WILL county area. Professional drivers, clean vehicles, Executive class service. Thank you for taking care of my family trip to and from O’Hare definitely will use again, Driver Criss was very helpful.
Jun 23rd, 2019