Ulta Beauty Headquarters

Shortii Says _{on Google}

Apr 6th, 2024

Got hacked and very slow to respond

Megan Jewell _{on Google}

Mar 27th, 2024

Just had my first experience calling Ulta on a recent online order - they were quick to answer and solved the issue quickly! Was pleasantly surprised the issue was resolved very easily.

Morgan George _{on Google}

Mar 15th, 2024

Ive been a huge fan and shopper of Ulta for years. Ive had diamond status for some time and most of my beloved products are online only. About two years ago now my bank account was hacked and someone took all my money, both savings and checking. I had to go through 100s of dispute charges. One charge was a recent Ulta purchase by mistake. Because I undisputed a real charge by mistake Ulta will not allow me to order online or from the store ever again. This is very upsetting as Ive never had an issue anywhere before and it was all due to identity theft and an accidental dispute on my own purchase. No one contacted me nothing. Ulta will not speak with me or change its standing. I can use my debit card in store but I cant order online or have the store order for me ever again. Id like to be able to continue to earn and use diamond perks and rewards and get my products. I want to do this being a costumer of and at Ulta. But theyve made it very difficult and expensive for me since I have to go to the actual product website for some products. Ulta is treating me like a criminal and punishing me indefinitely and I didnt do anything wrong. May will be two years and Id appreciate Ulta to allow me to online shop again. Ulta costumer service and just sheer communication and treating of people is awful. Im not a list or a criminal or a cheat. I dont want to be treated as such and I think its very unfair to be totally h able to shop online ever again.

Valerie A. _{on Google}

Mar 4th, 2024

They're refuse to issue my refund an customer service knows nothing